Scrum Master II

Serve as a hybrid Scrum Master/Delivery Lead for Risk Pricing teams, providing day‑to‑day servant leadership to ensure healthy, predictable delivery across program and tech‑enablement work (tech debt, modernization, etc.). Facilitate and coordinate portfolio‑ and team‑level planning activities, including Agile Program Increment planning events (kickoffs, portfolio/train/program retrospectives), and ongoing iteration planning. Identify and remove impediments, manage cross‑team dependencies, and escalate risks to leadership when necessary to maintain momentum. Orchestrate delivery flow across portfolios, ensuring stakeholder alignment and improving overall portfolio performance. Support tech‑enabler prioritization and represent Risk Pricing in architecture/design working groups. Bachelor's degree in a relevant field (business, computer science, or equivalent experience). Minimum 5 years of Scrum Master experience, preferably in a portfolio or multi‑team environment. Demonstrated experience in delivery coordination across programs and technical enablement work (tech debt, modernization, rollouts). Proven ability to establish and improve governance, backlog hygiene, and issue‑tracking standards (JIRA required). Strong knowledge of DORA metrics and experience operationalizing metrics for reporting and continuous improvement. Proficiency with Agile tooling and reporting platforms (e.g., JIRA, Power BI). Strong analytical, facilitation, coaching, and stakeholder‑management skills. Relevant certifications (CSM, ICP‑ACC, etc.) are a plus. Establish and enforce Agile governance and standards for issue tracking and backlog hygiene across Risk Pricing (JIRA configuration, dashboards, ticket templates, pointing practices, definitions of ready). Build and maintain reporting inputs for Power BI, ensuring reliable data sources and clear, actionable dashboards for leadership. Facilitate open communication among stakeholders and support a sustainable, engaging work environment.