Executive AV Support Specialist, Investments

Event Support & Meeting Management Provide full-service AV support for executive meetings, all-hands sessions, town halls, board meetings, and special events. Manage the end-to-end AV lifecycle for events, including pre-production planning, setup, live operation, and post-event breakdown. Coordinate and run hybrid meetings, ensuring seamless integration between in-room participants and remote attendees. Act as the primary point of contact for event stakeholders, including executives, presenters, and meeting organizers. Conduct pre-event tech checks (audio, video, microphones, playback, lighting, connectivity). Provide real-time troubleshooting during live sessions to minimize disruptions. Support webcast and streaming technology as needed. Operate and support AV systems including video conferencing platforms (Teams/Zoom), digital displays, sound systems, switchers, control panels, cameras, and microphones. Perform scheduled preventative maintenance on conference room and event-space AV systems. Work with vendors and facilities/IT teams to coordinate repairs and upgrades. Deliver professional, courteous, and high-touch support to executive leadership and meeting organizers. Provide training or quick-start instruction for staff on room systems and meeting technology. 5 years of experience in AV/IT support, event production, or a similar technical role. Strong knowledge of video conferencing platforms (Teams, Zoom), hardware codecs, digital audio/video systems, and AV signal flow. Experience with professional AV hardware (mixers, DSPs, microphones, switchers, cameras). Ability to work under pressure during live events with professionalism and composure. Strong interpersonal skills and customer-service orientation. Ability to support executive-level meetings with confidentiality and polish. Willingness and ability to travel frequently between Boston and NYC Networking experience a plus CTS certification preferred