What are the responsibilities and job description for the TRANSPORTATION SCHEDULING COORDINATOR position at Liberty Health?
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TRANSPORTATION SCHEDULING COORDINATOR
Job Summary
Background checks/drug-free workplace.
EOE.
Come explore career opportunities with Liberty Health, a dynamic leader in the healthcare industry. Join us!
We Are Currently Seeking An Experienced
TRANSPORTATION SCHEDULING COORDINATOR
Job Summary
- After notification by facility staff of needed appointment, will schedule all appointments for residents/patients/clients, as well as for other individuals who may request transportation external to Liberty Health facilities.
- Utilize transportation management software to schedule, assign, and dispatch trips in real time.
- Monitor live vehicle locations and driver status to ensure on-time performance.
- Optimize routes to maximize efficiency, reduce mileage, and control costs
- Adjust schedules dynamically to accommodate cancellations, urgent add-ons, and delays.
- Serve as primary point of contact for drivers during active transports.
- Communicate schedule changes promptly to facilities, families, and medical providers.
- Will maintain a calendar of all appointments so that none will conflict.
- Will follow all safety guidelines to ensure resident transports are performed in the safest possible manner.
- Will maintain required logs of each transport and for each vehicle.
- Completes Quality Assurance monitors according to policies and procedures.
- Will establish and maintain a maintenance schedule for each vehicle that is used in transports and assist with basic vehicle maintenance including inspections, restocking, vehicle and equipment cleaning/disinfecting.
- Assists in maintaining a good working relationship with the community, hospital, physician offices and other health care facilities and agencies and assures coordination of services for residents/clients.
- Maintain accurate trip data within transportation software system.
- Generate and review daily, weekly, and monthly transportation reports.
- Track key performance indicators (KPIs) such as on-time performance, trip volume, cancellations, and driver productivity.
- Assist in onboarding and training drivers on dispatch procedures and software use.
- Ensure accurate documentation for billing and compliance purposes.
- Provide daily route briefings and updates.
- Troubleshoot software scheduling conflicts and system errors.
- Safely transporting residents/patients/clients
- Perform other duties as assigned by immediate supervisor
- Must be at least 21 years of age or older, must be of good moral character, and have a genuine concern for the elderly and disabled.
- Must have CPR, First Aid Training, and wheelchair safety training. One of the following certifications preferred: Certified Nursing Assistant, Emergency Medical Technician, Emergency Medical Responder.
- Must have the skills checklist completed by a Liberty trainer prior to transporting residents.
- Must have a valid state Driver’s License to operate a motor vehicle with an appropriate driving record. Criminal/Driving records must be approved by the Transportation Manager.
- Must be willing to work with various department directors, patients, family members, and community health care providers.
- Must have the ability to plan, organize, and follow-up on work assignments.
- Must have the ability to make independent decisions and work well under pressure.
- Must have the ability to be flexible in performing different tasks.\
Background checks/drug-free workplace.
EOE.