What are the responsibilities and job description for the Revenue Cycle Hospice Invoicing Specialist position at LHC Group?
Summary
LHC Group is hiring!
Responsibilities
- Receives, investigates, and responds to field agency personnel concerning the status of payment and processing of facility invoices.
- Verifies accuracy of invoices prior to processing and submission to Accounts Payable for payment.
- Researches and problem solves variances between invoicing and HCHB (including patient liabilities, authorized dates of service, room and board daily rates, etc.).
- Receives, investigates, and responds to Accounts Payable personnel concerning the submission of reviewed invoices for payments.
- Timely and accurately completes HCHB workflow related to room and board and facility invoicing.
- Accurately compiles short pay letters describing discrepancies on invoicing to invoicing facility.
- Routinely requests/investigates facility room and board rates for accuracy in HCHB.
- Tracks and monitors facility invoicing to ensure payment is being processed.
- Timely works and completes field agency personnel emails to adhere to department requirements.
- Before submitting invoices for payment reviews for accuracy and completion: insurance verification, insurance authorization, levels of care, facility location, room and board rates, patient liabilities, etc.
- Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
- Problem solves independently before referring issues to a Supervisor/Manager for resolution.
- Performs similar, comparable, or related duties as may be required or assigned.
Education and Experience
- Formal Education: High School Diploma or equivalent
- Experience: 1 year
- License, Registration, and / or Certification Requirement: No
- Medical billing/collections experience required.
- Clerical or business office experience requried.
- Accounting/Accounts Payable experience required.
- Hospice billing/collection experience desired.
- Excellent oral and written communication skills.
- Excellent organizational and analytical skills.
- Accurate data entry skills.
- Basic PC skills including PC based applications (MS Word, Excel).
- Mathematical aptitude.
- Detail oriented.
- Medical terminology knowledge.
Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits
LHC Group Inc Home Office a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.