What are the responsibilities and job description for the CORE Coordinator - Owings Mills, MD position at LHC Group?
Summary
We are hiring for an Intake Coordinator (CORE Coordinator).
This is a full-time office based position located in Owings Mills, MD.
Pay: $24.00-$28.00 per hour non-clinical or $34.00-$36.00 per hour for LPNs
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The CORE Coordinator supports administrative and operational activities in the home health referral process to ensure complete, timely, and accurate referrals are processed and transitioned to the agency for evaluation and care.
- Receives and reviews referrals and ensures timely and accurate responses.
- Ensures referrals include all required elements.
- Identifies any missing criteria requiring follow-up and communicates with appropriate team members for completion.
- Provides administrative support to CORE team by triaging incoming calls and entering referrals into the operating system.
- Communicates accurate referral information within CORE and to business development and clinical/operational teams.
- Actively uses systems supporting referral processes, including Forcura, e-portals, and Homecare Homebase.
- Serves as a liaison between operations and business development.
- Understands and supports admission criteria, both clinical and socio-economic, to facilitate timely decision-making and admissions.
- Provides general information about agency services to patients, their families, and referral sources, including timelines for patients requiring authorization for services.
- Ensures non-admits are labeled timely, thoroughly, and accurately.
- All other duties as assigned.
Education and Experience
- Strong organizational and multitasking abilities required.
- Excellent customer service skills required.
- Familiarity with healthcare referral processes preferred.
- High School Diploma or equivalent required, Associate’s degree preferred.
Skills:
- Proficiency with Microsoft Office and referral systems like Forcura, e-portals, and Homecare Homebase.
- Strong communication skills
- Knowledge of admission criteria and general agency services.
Job Requirements
- Travel may be required
At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits
Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Salary : $24 - $28