What are the responsibilities and job description for the Senior Account Manager position at LG Electronics North America?
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
The Opportunity
As a Senior Account Manager, you will be responsible for creating a strategy to develop and/or support wholesale distribution targets in the Central U.S (Kansas, Missouri, Oklahoma, Arkansas). This includes the development of key relationships with distributor personnel, contractors, and local industry association staff throughout the territory. You will also be working with the Distribution Manager and our distributor partners in the areas of sales, marketing, advertising, and training. In addition, you will participate in industry events and associations, and other duties related to the sale of our products as needed. You will be able to relate and communicate at multiple levels of the HVAC distribution channel and contractor business.
What You’ll Do
$100,000—$127,000 USD
Benefits Offered Full-Time Employees
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
The Opportunity
As a Senior Account Manager, you will be responsible for creating a strategy to develop and/or support wholesale distribution targets in the Central U.S (Kansas, Missouri, Oklahoma, Arkansas). This includes the development of key relationships with distributor personnel, contractors, and local industry association staff throughout the territory. You will also be working with the Distribution Manager and our distributor partners in the areas of sales, marketing, advertising, and training. In addition, you will participate in industry events and associations, and other duties related to the sale of our products as needed. You will be able to relate and communicate at multiple levels of the HVAC distribution channel and contractor business.
What You’ll Do
- Responsible for the identification, recruitment, and continued development of the LG Pro Dealer program
- Conduct training for contractors, distributors, and various trade personnel
- Support the sales plan in the assigned territory through execution of KPI’s related to contractor development, distributor support and sales business plan
- Provide regular and timely observation of pipeline trends with corrective actions and reporting
- Support product forecast accuracy and align with Product Management
- Manage channel and LG inventory levels for optimization
- Liaise with internal groups to optimize marketing dollars and activities for maximum brand exposure and growth
- Develop a strong strategic grasp of the market in order to provide an actionable competitor intelligence to the team on a regular basis
- Provide exceptional customer relationships by educating customers on LG products, monitoring and reviewing customer performance for sales optimization, ensuring two-way communication, and managing operational excellence
- Represent LG at industry events building on our brand reputation to deepen existing relationships while building new ones
- Bachelor’s degree with advanced and progressive skills in sales (or equivalent experience) with a proven track record of results
- Experience leading and managing distributor territory managers with a proficiency in identifying, onboarding, and developing a dealer base
- Proficient at time management and managing multi-state territory
- Familiarity within the HVAC industry with preferred experience in residential/light commercial Inverter Heat Pump units, wholesale channels and dealer networks
- Strong relationship building, outstanding communications skills, solid business acumen and thought leadership in sales, marketing, operations, finance, and account P&L.
- Ability to communicate effectively to a diverse background of people.
- Familiar with salesforce CRM platform, PowerPoint/Excel/Word and other Microsoft Office products.
- Willingness to travel up to 60-70% of the time (Kansas, Missouri, Oklahoma, Arkansas).
$100,000—$127,000 USD
Benefits Offered Full-Time Employees
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
- Eligible for the relevant benefit programs offered through our partner agencies.
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.