Inside Sales Support Representative - National Accounts

About Our Company:

LG CNS has been leading the development of the IT industry, providing innovative IT services and solutions. Our teams specialize in digital transformation and challenges IT conventions to fast-forward the technologies of tomorrow into reality today. We are relentless in our commitment to strategic evolution and sustainable growth of our clients’ business models by leveraging over 30 years of IT industry expertise and innovation over cloud computing, AI, big data, cybersecurity, and smart factory solutions. Join us if you are passionate about shaping the future of technology!

Position Summary

We are seeking a highly organized and detail-oriented Inside Sales Support professional to support key retail accounts. This role is responsible for sales reporting, promotional and financial tracking, retail execution support, and cross-functional coordination.

The ideal candidate is analytical, proactive, and comfortable working in a fast-paced, data-driven environment. This position plays an important role in ensuring operational accuracy, account alignment, and overall sales performance.

This role is Temp to Perm.

Key Responsibilities

Sales Reporting & Analysis

• Prepare and distribute recurring sales and performance reports.
• Analyze sales trends, pricing activity, and in-stock data to identify risks and opportunities.
• Develop summaries and insights to support account planning and business reviews.
• Monitor online performance and assist with marketplace visibility tracking.
• Support ad hoc reporting and data requests as needed.

Retail & Merchandising Support

• Track in-store execution and display compliance.
• Coordinate with third-party partners regarding merchandising updates and installations.
• Conduct periodic store visits and competitive reviews to evaluate market positioning.

Promotional & Financial Support

• Assist with promotional funding processes and ensure alignment with approved plans.
• Review and reconcile invoices for accuracy.
• Maintain documentation of approved programs and track overall performance.
• Support month-end reporting and administrative tasks.

Account Coordination

• Participate in recurring account meetings and provide reporting updates.
• Help ensure alignment between in-store and online initiatives.
• Communicate key updates and insights to internal teams.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 1-2 years of experience in customer service, sales support, or a related field.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM or ERP systems is a plus.
• Ability to work independently and as part of a team.
• Positive attitude and a strong work ethic.

About the Benefits:

Pay: The pay range for this position is $50,000 to $60,000

A wide range of factors are utilized in compensation decisions, including but not limited to, experience, skill sets, job-related knowledge, geographic market, and other key qualifications based on business needs.

Additional Perks: complimentary lunch on-site, LG product discounts