Starbucks Barista - Moxy Charlotte

Responsibilities

• Customer service: Connect with and serve all customers with warmth and a "customer-comes-first" attitude.
• Beverage preparation: Master the Starbucks menu to prepare and serve a variety of coffee, espresso, tea, and other drinks according to all recipe and quality standards.
• Order accuracy: Take customer orders accurately and efficiently using the point-of-sale (POS) system.
• Store maintenance: Maintain a clean, safe, and organized workspace, including front-of-house, back-of-house, and customer seating areas.
• Stocking and inventory: Restock ingredients, cups, lids, and other supplies as needed throughout the shift.
• Team collaboration: Work collaboratively with the store team to support operations and manage workflow, especially during peak business hours.
• Product knowledge: Continually expand your knowledge of coffee and tea products to provide customers with informed recommendations.
• Safety and security: Follow all company operational policies and procedures, including cash handling and food safety standards.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in a customer service or food service role is a plus, but not required. Starbucks provides comprehensive training.
• Communication skills: Excellent interpersonal and communication skills are required for interacting with customers and coworkers.
• Multitasking: Must be capable of handling multiple tasks efficiently while staying composed in a fast-paced environment.
• Adaptability: Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays.
• Physical requirements: Must be able to stand for extended periods and safely lift up to 25 pounds.