What are the responsibilities and job description for the Quoting & Product Support Specialist position at Lex Products?
1. Collaborating with planning and production to update order statuses.2. Communicating order updates to customers, addressing past due orders and new issues.3. Serving as a customer service liaison for existing orders by sending status updates.4. Completing and submitting RMAs, while keeping customers informed about their status.5. Potentially coordinating with vendors on past due orders to update the ERP system, in collaboration with purchasing.6. Following up on old quotes to facilitate day-to-day business or small quote closures.7. Assisting with military quote entry if time allows.8. Processing verbal order forms, credit card forms, and similar tasks.This is a temporary role, not to exceed 120 days of employment. Employee is eligible for healthcare benefits after 30 days, if working 30 hours or more a week.Full time remote is available.
Salary : $35 - $40