What are the responsibilities and job description for the Front Office Supervisor- Residence Inn Downtown Bozeman position at Level5 Hospitality?
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
Job Overview
We are seeking a skilled Front Desk Manager to join our team. The ideal candidate will have a strong background in hotel management and exceptional guest service skills. If you are multilingual and have experience in front desk operations, this position is perfect for you.
Responsibilities
- Manage all front desk activities such as check-ins, check-outs, and guest inquiries
- Ensure smooth operation of the night audit process
- Handle guest relations and resolve any issues promptly
- Supervise front desk staff and provide training as needed
- Maintain a professional and welcoming atmosphere at the front desk
- Utilize phone etiquette to handle incoming calls effectively
Skills
- Proficiency in hotel management software systems
- Excellent customer service and communication skills
- Multilingual abilities are a plus
- Strong understanding of hospitality industry practices
- Knowledge of front desk procedures and night audit processes
If you are passionate about delivering exceptional guest experiences and possess the required skills, we invite you to apply for this exciting Front Desk Manager position.
Job Type: Full-time
Pay: From $23.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Bozeman, MT 59715 (Required)
Ability to Relocate:
- Bozeman, MT 59715: Relocate before starting work (Required)
Work Location: In person
Salary : $23