Room Attendant - SpringHill Suites Sandpoint

Job Summary:  

The room attendant will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.  

Duties/Responsibilities:  

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning 

• Checks the inventory of cleaning cart and adds any necessary supplies 

• Knocks and announces self before entering room; returns at a later time if rooms are occupied 

• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements 

• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies  

• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices 

• Wipes surfaces in room and cleans mirrors 

• Vacuums floors and removes trash 

• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy 

• Ensures room meets hotel standards with a final room inspection  

• Notifies supervisor of room availability and reports any suspicious activity to security 

• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed 

• Notifies maintenance department of needed maintenance or repairs 

• Takes found items to designated lost and found area if guest has checked out  

• Performs other related duties as assigned  

Required Skills/Abilities:  

• Detail-oriented and thorough 

• Ability to remain discreet and respect the privacy of guests 

• Ability to perform consistent work to the highest of standards  

• Ability to interact with guests in a pleasant, friendly way 

Education and Experience:  

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs 

• Ability to read, write, speak, understand, and communicate in basic English preferred 

Physical Requirements:  

• Must be able to access and navigate the facility. 

• Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment. 

• Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.