Commercial Custodian - Lead

JOB TITLE:  Commercial Cleaning Lead

EMPLOYER:  Level Seven Commercial Cleaning

CLIENT SITE:  Clayton County Public Schools campus

EMPLOYMENT TYPE:  Full-Time (school-calendar schedule), typical shift 7:30 AM - 4:00 PM

REPORTS TO:  Assistant Operations Manager, Operations Manager, Senior Operations Manager

The Commercial Cleaning Lead is a full-time, hands-on leadership role responsible for the daytime cleaning operation at a Clayton County Public Schools campus, performing cleaning duties while directing the daytime team, coordinating with the evening/night crew, and serving as the primary point of contact for school leadership on day-to-day service matters.

Directly oversees the full-time daytime custodian and the part-time daytime custodian, assigning and monitoring daily tasks and confirming completion against Level Seven standards.

Trains new daytime teammates on site-specific procedures, safety protocols, and school requirements, and monitors their attendance and performance.

Escalates staffing gaps, supply needs, repairs, or performance concerns to the Assistant Operations Manager / Operations Manager.

Coordinates with the evening/night cleaning crew (engaged as 1099 independent contractors) to hand off site priorities, outstanding tasks, and any issues from the day; confirms assigned nightly duties are being completed and reports concerns to the Operations Manager as needed.

• Adheres to the company's safety policies, operational procedures, and service standards.
• Responds to communications from management and school leadership and completes tasks as directed.
• Reports repairs and replacements as needed when encountered during service provision.
• Breakfast & Lunch: Breakfast trash collection; lunch-period cleanup and turnover; table and surface wiping; spill and accident response.
• Entrances and Lobby: Entryways swept; door mats shaken out and/or vacuumed; smudges removed from entry door glass; floors swept and mopped with neutral flooring solution.
• Floors: All carpeted floors vacuumed; all hard surface floors swept and mopped with neutral floor solution; restroom floors swept and mopped with mild disinfectant floor solution.
• Restrooms: Fixtures cleaned and sanitized (counters, sinks, toilets); doorknobs and handles disinfected; mirrors cleaned and dry buffed; towel, tissue, and soap dispensers restocked and wiped clean.
• Offices, Hallways, Stairwells, Conference Areas & Nurse’s Station: Trash removal; vacuuming, sweeping and mopping; spot cleaning accessible glass; disinfecting commonly touched surfaces.
• Dining and Multipurpose Areas: Trash removal; table and surface wiping; sweeping and mopping floors; spot cleaning doors and accessible glass; general cleanup (kitchen/cafeteria back-of-house excluded).
• Receptacles: All waste receptacles emptied; liners replaced from stock each day.
• Glass: Smudges removed from window glass, entry door glass, mirrors, office enclosure glass (if applicable), and interior transom or misc. glass.
• Dusting: All horizontal surfaces dusted and/or damp-wiped, including desks, computer equipment, printers, phones, furniture, fixtures, picture frames, thermostats, light fixtures, filing cabinets, and shelving.
• Consumables: Monitors inventory of paper products, soap, and liners and communicates re-order needs.
• Periodic (monthly): Air grills/returns and restroom exhaust fan grills wiped clean; baseboards, switch plates, kick plates, and wall scuffs wiped clean.
• Periodic (quarterly): Blinds dusted (if applicable).

The media center, kitchen/cafeteria back-of-house, exterior grounds, and exterior windows are excluded from routine service unless added by written agreement.

• Good verbal and written communication skills.
• Good interpersonal skills and ability to work as part of a team.
• Good organizational skills and attention to detail.
• Ability to act with integrity, professionalism, and confidentiality.
• Demonstrated ability to lead, train, and hold a small team accountable.

The following requirements apply in addition to the requirements above.

• Must pass a Clayton County Public Schools background check prior to being assigned to any Clayton County school campus, and must maintain clearance for the duration of the assignment.
• Must be able to communicate effectively in English, both verbally and in writing, with school staff and administration, and to respond promptly to safety and emergency instructions while on campus.

• Commercial cleaning and disinfecting experience a plus.
• Experience in school or medical facility cleaning is a plus.
• 1-2 years of experience in a lead, supervisory, or similar leadership role (direct or indirect) preferred.

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently works around fumes, airborne particles, or toxic chemicals.
• Frequently exposed to outside weather conditions.
• Occasionally exposed to extreme heat or cold (non-weather).
• Frequently exposed to bloodborne and airborne pathogens or infectious materials.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Must occasionally lift and/or move up to 50 pounds/frequently lift and/or move up to 25 pounds/continually lift and/or move up to 10 pounds.
• Must be able to access and navigate each department at the organization's facilities.

Pressure washers, ride-on floor scrubbers, and/or carpet and flooring maintenance equipment.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills. 
• Excellent interpersonal, negotiation, and conflict-resolution skills. 
• Excellent organizational skills and attention to detail. 
• Strong analytical and problem-solving skills. 
• Ability to prioritize tasks and delegate them when appropriate. 
• Ability to act with integrity, professionalism, and confidentiality. 
• Proficient with Microsoft Office Suite or related software. 
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems. 

EDUCATION/EXPERIENCE:

• Commercial Cleaning and Disinfecting experience a plus.

PHYSICAL REQUIREMENTS: 

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit. 
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently works around fumes, airborne particles, or toxic chemicals. 
• Frequently exposed to outside weather conditions.  
• Occasionally exposed to extreme heat or cold (non-weather).
• Frequently exposed to bloodborne and airborne pathogens or infectious materials. 
• While performing the duties of this job, the noise level in the work environment is usually moderate. 
• Must occasionally lift and/or move up to 50 pounds/frequently lift and/or move up to 25 pounds/continually lift and/or move up to 10 pounds.
• Must be able to access and navigate each department at the organization's facilities. 
• Specialized equipment, machines, or vehicles used:  Pressure washers, ride-on floor scrubbers, carpet and flooring maintenance equipment, boom/scissor lifts, or golf carts.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment­ free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Safety and Security- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Salary : $17