What are the responsibilities and job description for the Belcher Center House Manager (05-23-2024) position at LeTourneau University?
Schedule
Office hours will vary according to event needs, and responsibilities will frequently require hours and flexibility, including evenings and weekends.
Responsibilities
POSITION DESCRIPTION:
House Manager responsibilities will include but are not necessarily limited to the following:
EDUCATION
Associate’s degree in business administration, hospitality, or a related field plus two years’ related work experience; or at least six years related work experience.
Experience
A successful work history in a customer-service field and experience working with volunteers; project management including contract fulfillment and invoicing; excellent customer service skills.
LeTourneau University seeks a person with an enthusiastic and contagious Christian faith who is committed to Christian higher education that integrates Christian faith with learning.
Office hours will vary according to event needs, and responsibilities will frequently require hours and flexibility, including evenings and weekends.
Responsibilities
POSITION DESCRIPTION:
House Manager responsibilities will include but are not necessarily limited to the following:
- Ensure compliance with policies by all users of the Belcher Center
- Train and maintain a reliable back-up person
- Collaborate with other staff members to ensure an excellent patron experience at events
- Hire, train, and supervise paid student ushers
- Train, organize, and direct ushers for major events in the Belcher Center
- Organize a recognition event for volunteer and student ushers
- Organize merchandise sellers for major events in the Belcher Center
- Assigned to Belcher-presented events, rental events, and University events in the Belcher Center, acting as the “front-line” staff representative
- Accompany users while in the Belcher Center
- Watch for facility services needs
- Lock and unlock doors as needed
- Set-up/Tear Down & Manage lobby events
EDUCATION
Associate’s degree in business administration, hospitality, or a related field plus two years’ related work experience; or at least six years related work experience.
Experience
A successful work history in a customer-service field and experience working with volunteers; project management including contract fulfillment and invoicing; excellent customer service skills.
LeTourneau University seeks a person with an enthusiastic and contagious Christian faith who is committed to Christian higher education that integrates Christian faith with learning.