What are the responsibilities and job description for the Junior System Administrator position at Les Olson IT?
About Les Olson IT
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
We take great pride not only in providing attentive and effective service to our customers, but also in creating an environment where our team members can grow and develop both professionally and personally. We invest in our people, working with each employee to design a fulfilling career path that evolves as they do.
At Les Olson IT, “work/life balance” isn’t just a buzzword. We actively protect our employees’ personal time and ensure they have the resources they need to care for themselves and their families.
About The Role
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
We take great pride not only in providing attentive and effective service to our customers, but also in creating an environment where our team members can grow and develop both professionally and personally. We invest in our people, working with each employee to design a fulfilling career path that evolves as they do.
At Les Olson IT, “work/life balance” isn’t just a buzzword. We actively protect our employees’ personal time and ensure they have the resources they need to care for themselves and their families.
About The Role
- As a Junior System Administrator, you will play a key role in supporting and maintaining our IT infrastructure. This position is ideal for someone passionate about technology and eager to grow their skills in a dynamic environment. You’ll work closely with our Managed IT team to ensure systems run smoothly, troubleshoot issues, and assist with installations and configurations.
- Maintain and support IT operations, including servers, email systems, desktops, laptops, and backups.
- Configure and troubleshoot Windows Server (2012–2022), Active Directory, Group Policy, and core server roles.
- Administer Office 365, Google Workspace, VMware, Hyper-V, and Azure AD.
- Diagnose network issues (TCP/IP, DHCP, DNS) and manage RAID configurations.
- Build and optimize physical servers and hardware components.
- Act as Tier 2 escalation for complex issues; escalate to Tier 3 when needed.
- Respond to incidents via phone, email, chat, or ticketing system.
- Manage small to medium projects and ensure timely resolution and documentation.
- 4 years of IT experience; background in System Administration, Help Desk, or IT Installation preferred.
- Strong communication skills and team-oriented mindset; excellent customer interaction.
- Certifications (or ability to obtain within 1 year):
- CompTIA Security or equivalent
- CompTIA Server or equivalent
- VMware VCP-DCV
- Microsoft Azure Admin (AZ-104) or equivalent
- Hands-on experience with Windows Server, Active Directory, and Group Policy.
- Familiarity with virtualization (VMware/Hyper-V), RAID configurations, and troubleshooting network protocols.
- Working knowledge of Office 365, Google Workspace, Azure AD, and cloud environments (Azure/AWS).
- Basic understanding of LAN/WAN/VPN, backup systems, network storage (SAN/NAS), and endpoint security.
- PowerShell, Linux, or macOS experience is a plus.
- Valid driver’s license and reliable transportation.