What are the responsibilities and job description for the Lindon Order Processing Specialist position at Les Olson Company?
About Les Olson IT
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.
- We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.
- We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.
- We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.
Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!
What you'll do
- Receiving orders through SalesForce for Managed IT and Image & Print product, then creating orders in SalesPad (experience using these systems, or similar CRM and order management systems, a plus)
- Transferring items within our inventory system to the correct branch location's warehouse
- Making sure that all sales have been credit-approved and that all administrative steps followed so that customers can be properly billed
- Becoming an expert in the equipment we sell so that you know what an ordered item is and how it should be priced
- Keeping our inventory perfectly accurate and up-to-date
- Checking previous-day transaction reports and making any necessary adjustments based on those reports
- Tracking and managing used and demo equipment orders and location within our company's inventory system
- Communicating clearly and proactively with AR and branch locations so that the job gets done right
Qualifications
- Proven experience in order processing, inventory management, or a related field is preferred.
- Independent and proactive
- Strong organizational skills and attention to detail.
- Excellent communication abilities, both written and verbal.
- Proficiency with office software and systems (e.g., SalesPad, SalesForce, Microsoft Teams).
- Ability to multitask and manage time effectively in a dynamic work environment.
- A proactive approach to problem-solving and customer service.
Benefits
- Paid Time Off
- Sick Days
- Paid Holidays
- 401k match Pension
- Full Medical, Dental & Vision HSA
- Mental health care coverage
- Life Insurance
- Local Volunteer Opportunities