What are the responsibilities and job description for the Administrative Assistant position at Les Olson Company?
About Les Olson IT
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.
- We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.
- We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.
- We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.
Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!
About the role
- We’re seeking a detail‑oriented and organized Billing & Accounts Receivable Specialist with 3–5 years of experience in billing, accounts receivable, or a related field. If you take pride in producing accurate, high-quality work, excel at keeping meticulous records, and enjoy helping customers, this role may be a perfect fit.
What you'll do
- Process and invoice statements for customer accounts, rentals, leases, and service agreements
- Handle customer hardware returns
- Enter new customer information accurately and set up autopay when requested
- Create and manage accounts in Salesforce
- Answer customer calls and emails while providing clear, helpful responses
- Scan and file billing and credit documents (both physical and digital)
- Process daily deposits and prepare cash reports as needed
Qualifications
- 3–5 years of experience in billing, Accounts Receivable, or a similar field
- Strong attention to detail and organizational skills
- Experience with Microsoft Office Suite
- Familiarity with SalesForce, DocuWare, Autotask, or Microsoft Dynamics GP
- Ability to work independently without constant reminders
- A friendly, professional phone manner and customer‑service mindset
- Strong written and verbal communication skills
- Reliability, punctuality, and professional presentation
Benefits
- Paid Time Off
- Sick Days
- Paid Holidays
- 401k match Pension
- Work-life Balance
- Full Medical, Dental & Vision HSA
- Life Insurance
- Local Volunteer Opportunities
Benefits:
Health Insurance, Vacation & Paid Time Off, Work From Home