What are the responsibilities and job description for the Senior Design & Sales Associate position at Lepley Recruiting Services?
We are partnering with an established flooring organization to identify a Senior Design & Sales Associate for its Timonium, Maryland showroom. This is an onsite position focused on residential flooring sales, design consultations, project coordination, and customer relationship management, with travel to client sites throughout Maryland, Washington, D.C., and Virginia.
The role also includes supporting showroom leadership, mentoring sales associates, and overseeing customer projects from initial product selection through installation and completion.
Key Responsibilities
• Guide customers through flooring selections, product features, benefits, and warranties
• Conduct showroom consultations and develop long-term customer relationships
• Sell residential flooring products and installation services
• Coordinate job measurements, estimates, proposals, and sales orders
• Manage customer projects from initial consultation through installation and final closeout
• Collaborate with administrative teams on work orders, scheduling, and project documentation
• Conduct jobsite visits to monitor installation progress and address concerns
• Coordinate with accounting to ensure project payments are collected
• Coach and train new sales associates and support overall team development
• Oversee showroom operations and staff in the Showroom Manager's absence
• Assist with product research, selection, and showroom merchandising
• Maintain accurate customer records, product information, and sales documentation
• Follow up with customers and resolve questions or concerns professionally
• Build relationships with customers and collaborate with showroom personnel
• Meet or exceed established sales goals and performance expectations
Ideal Background
• Strong technical knowledge of flooring products, installation methods, and residential applications
• Ability to read and interpret construction plans and project specifications
• Experience with flooring sales, design consultations, and project management
• Proficiency with Microsoft Office, RFMS, or similar estimating and business software
• Strong customer service, communication, and relationship-building skills
• Ability to manage multiple projects, deadlines, and customer priorities
• Strong organizational skills and attention to detail
• 2–4 years of supervisory or team leadership experience preferred
• Comfortable coaching sales associates and supporting showroom operations
What We're Looking For
We are seeking an experienced flooring sales professional who combines strong product knowledge, design expertise, and project management skills with a customer-first approach.
The ideal candidate is comfortable managing residential flooring projects from consultation through installation, developing lasting customer relationships, and supporting showroom leadership through mentoring and daily operational responsibilities.
Working Environment
• Onsite position in Timonium, Maryland
• Travel to client sites throughout Maryland, Washington, D.C., and Virginia
• Primarily Monday through Friday, with potential weekend work as needed
• Showroom and office responsibilities with occasional handling of materials up to 20 pounds
Confidentiality
All inquiries and discussions will be handled with strict confidentiality.