Senior Compliance Services Technician

The purpose of this position is to provide backup to the Code Compliance Program in order to centralize, coordinate, and facilitate the quick and accurate delivery of available permitting, fiscal, record keeping, licensing, code compliance and citizen review board services to residents property owners, and land development professionals.

 
ESSENTIAL DUTIES

Schedule and coordinate public hearings for the Code Enforcement Board (CEB) and the Contractor's Licensing and Examination Board (CLEB).  Receive and notarize Notices of Violation and Requests for Hearing from staff members.  Verify that proper notice has been provided to the alleged violator.  This includes verification that first notice of violation specified codes violated and parcel number of property where violation took place.  Maintain a record of all cases sent to the Code Enforcement Board and the Contractor's Licensing and Examination Board for enforcement action.
 
Review and Process Complaint Cases for Contractor's Licensing and Examination Board. Review complaint to determine if sufficient evidence has been submitted to support alleged violation, making determination as to whether it is within the scope of the Leon County Contractor's Licensing Board.  If the complaint is non-jurisdictional, forward it to appropriate agency: Department of Business and Professional Regulation, City of Tallahassee Building Department, or back to the complainant with a letter of explanation. 
 
Meet with the builders and public to resolve problems and questions regarding contractors and contractor's licensing reciprocity applications.  Explain procedures for becoming licensed in Leon County, interpreting Board policy & procedures, local codes and ordinances.  Assist in Contractors application preparation; informing applicant of the Contractor's Licensing Board's requirements and test registration procedures, and the process for registering with the State of Florida.  Create file and process application packet.
 
Prepare and administer Excavation Contractor Exams.  Communicate verbally and in writing of what the requirements are for becoming an excavation contractor as set by the Contractors Licensing and Examination Board, assisting if needed to complete application.  Coordinate, prepare and present application to Contractors Licensing and Examination Board. Administer and grade test. 
 
Prepare a monthly agenda package for the Code Enforcement Board and the Contractor's Licensing and Examination Board.  Compose and prepare staff reports and supporting documentation to include investigation of background information for each case to be presented to the Board.  Make appropriate number of copies of each case package and compile the cases into individual agenda packages for each board member and staff members.
 
Attend monthly Code Enforcement Board and the Contractor's Licensing and Examination Board meetings.  Prepare, coordinate and facilitate the agenda for each Code Enforcement Board and Contractor's Licensing and Examination Board meeting.  Prepare, coordinate and present cases to Board; and introduce new applicants.  Take notes and record the Code Enforcement Board and Contractor's Licensing and Examination Board motions and requests for information through the operation of a lap top computer, recorder, and electronic equipment.
 
Prepare a Summary of Minutes of the Code Enforcement Board and the Contractor's Licensing and Examination Board meetings.  Compose and transcribe the minutes of the each Board meeting via electronic recordings or notes taken at the meeting.  Present completed minutes to the respective Board for approval. 
 
Prepare Code Enforcement Board and Contractor's Licensing and Examination Board Orders and General Correspondence.  Compose and prepare all orders of the Code Enforcement Board and Contractor's Licensing and Examination Board.  Compose and prepare general correspondence for each Board.   Present completed orders to the Chairman for execution.  Send a copy of the order to the Respondent. Send original order to the Clerk's office to be recorded in the Public Records of Leon County, as well as send certified copy and supporting documentation to Department of Business and Professional Regulation. 
 
Abandoned Property Registration (APR) Program.  Receive phone calls and walk in customers regarding the Abandoned Property Registration Program.  Notify the Lenders and track all Foreclosed Properties within the unincorporated area.  Receive and Process Abandoned Property Registration information and fees via Permit Enforcement Tracking System (PETS).  Notify Mortgage Companies and Banks for failure to comply with APR Ordinance via Notice of Violation.
 
Refueling Assistance for Persons with Disabilities Program.  Receive and track refueling assistance complaints via phone, in person or in writing within the unincorporated area.  Route complaints for inspections to ensure compliance prior to referring to Code Enforcement Board for resolution or referral to American Disabilities Act (ADA) for investigation.  Notify Gas Station owners for failure to comply with the Refueling Assistance Ordinance via Notice of Viiolation.

OTHER IMPORTANT OR MARGINAL DUTIES
None.

DIFFICULTY

Applies independent judgment in reviewing files and verifying that proper notice has been provided to the public based upon interpretation of appropriate codes and ordinances; deciding what is pertinent information to be included in the summary of minutes; interpreting appropriate codes and ordinances in order to forward complaint calls for investigation by the appropriate department/outside agency. 

 
RESPONSIBILITY:
Supervision Received
Job duties are generally defined and require judgment in determining work methods for the accomplishment of desired results.
 
Supervision of Others
Non-supervisory.
 
INTERNAL AND EXTERNAL CUSTOMER CONTACTS
Internal and external customer contact primarily to give and exchange information and to interpret policies and procedures.
 
EQUIPMENT AND TOOLS USED
Work is performed through the use of a computer, various software, office equipment, et cetera.
 
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work is performed in an office setting.  Physical demands include reaching, handling, stooping, et cetera.
 
KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of personal computer. Knowledge of English grammar. Public speaking skills. Records management skills. Ability to operate a copier machine. Ability to compose general correspondence. Ability to summarize and compose minutes of monthly meetings.  Ability to compose orders. Ability to operate tape recorder, electronic equipment.  Ability to research and retrieve information from data base system.  Ability to explain policies and procedures. Ability to interpret and apply appropriate codes and ordinances.

Requires a high school diploma or an equivalent and five years of office support, secretarial and/or clerical work experience that include performing customer service activities; or an equivalent combination of training and experience.  Florida Association of Code Enforcement training could also substitute towards the experience requirement.

Must possess a valid State of Florida Driver's License and have a favorable driving record.

All Leon County employees (regular full-time and part-time, OPS, and PRN) are required to work before, during and after a Declared Local State of Emergency (DLSOE). Participation is considered a condition of employment.

Formal application, rating of education and experience; oral interview and reference check.