Workplace Experience Coordinator - New York City, NY

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About The Role

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

This is a fully onsite Monday-Friday

Role 7:00AM-10:00PM (Typically an 8.5 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).

What You’ll Do

• Enthusiastically greets employees and announces clients and visitors. Issues visitor passes. Receives and transfers incoming calls to appropriate parties.
• Provides coordination and support for delivery of workplace services like Reception, Switchboard Room Management, Mailroom Organization and package deliveries, A/V Support, Meeting and event management, Supplies restock on multiple floors, Supply ordering and inventory management, Meeting and events coordinatio, Equipment Care, etc.
• Maintains awareness of the workspace. Work closely with other vendors to maintain and safe and comfortable environment
• Responds to customer requests and feedback with accurate and detailed information according to specific requests via email, slack and in-person.
• Collects, sorts and distributes mail and packages from delivery locations to a central mail room as well as designated desk areas on-site.
• Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.
• Completes assigned project tasks using data analyzation to complete tasks or projects related to workplace organization based on client requirements
  
  

What You’ll Need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• A minimum of 2 years of front desk, concierge, customer service, or other hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret and action instructions.
• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
• Apply a high level of attention to detail as well as strong verbal and written skills.
• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting to 40 lbs.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset
  
  

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $60,000 annually and the maximum salary for the Workplace Experience Coordinator position is $69,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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