Demo

Sr Manager Customer Solutions

Lensa
Chicago, IL Part Time
POSTED ON 12/25/2025
AVAILABLE BEFORE 1/23/2026
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Molson Coors Beverage Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Requisition ID: 37111

Cheers to creating an incredible tomorrow!

At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.

We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other’s successes.

Here’s to crafting careers and creating new legacies.

Crafted Highlights

In the role of Senior Manager of Customer Solutions working in Chicago, you will be part of MCBC America's Commercial Accelerator (ACA).

You will own and develop Category First solutions alongside our cross-functional partners in the ACA and with our Convenience Channel Sales organization, accelerating our ambition to accelerate MCBC’s Category Share performance in this critical channel. Your primary responsibilities will be to lead cross-functional efforts to build best practices in insights and category leadership supporting our Convenience Channel leaders and teams.

This position reports to our Director of Category Solutions and works closely with cross-functional teams: Sales, Capabilities Teams, and Marketing.

This role will bring Category First thinking to support our categories and geographies across the Americas for the categories in which we operate.

What You’ll Be Brewing

  • Champion a fact-based, Category First selling culture within our commercial organization and alongside the Convenience Channel Teams.
  • Be the strategic Convenience Channel partner that works with commercial insights and commercial analytics on the development, execution, and commercialization of the Shopper/Consumer learning agenda to support our award-winning category strategy.
  • Create solutions that advance all pillars of category management (space & assortment, feature and promotion, category insights, in-store merchandising) to accelerate MCBC’s performance in the Convenience Channel
  • Lead a team of four, including two Category Insights Executives, one Shopper Insights Manager, and one Category Management Analyst, developing their capabilities and supporting them in driving commercial effectiveness.

Key Ingredients

  • You are an authentic leader. You value and respect differences and believe diversity with inclusion is the key to collaboration and a winning team culture. You have a track record of recruiting, developing, and exporting talent throughout our organization.
  • You have a bachelor's degree in business or analytics (MBA preferred) OR 8-10 years of progressive Sales, Category Management, Consumer & Shopper Insights experience.
  • You have significant experience with syndicated data (e.g., IRI, Nielsen, Numerator, Kantar, etc.) and have developed team members to think critically and lead with insights.
  • You are considered a role model in distilling complex research into clear, compelling, actionable communications.
  • You have demonstrated experience leading customer engagements in both space and assortment, pricing strategy, trade promotion strategy, and omnichannel solutions.
  • You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
  • You build relationships and collaborate to get to the desired outcome, demonstrating effective influence & collaboration without formal authority.
  • You take accountability for results - acting with integrity and honoring commitments.
  • You have a thirst for learning - you are always looking for ways to learn and help one another grow.
  • You exhibit our core values.

Beverage Bonuses

  • We care about our People and Planetand have challenged ourselves with stretch goals aroundourkey priorities
  • Wecare about our communities, andplay our part to make a difference – from charitable donations to hitting the streets together to build parks,giving back to the community is part of our culture and who we are
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans,an engaging Wellness Program,andan Employee Assistance Program (EAP) with amazingresources
  • Access to cool brand clothing and swag, top eventsand, of course...free beer and beverages!
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
  • Benefits include 15 days vacation, 10 paid holidays, 4 personal floating holidays and 64 hours of sick time.

Job Posting Grade: 13

Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com .

If you have questions about this posting, please contact support@lensa.com

Hourly Wage Estimation for Sr Manager Customer Solutions in Chicago, IL
$62.00 to $77.00
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Sr Manager Customer Solutions?

Sign up to receive alerts about other jobs on the Sr Manager Customer Solutions career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$124,152 - $184,414
Income Estimation: 
$188,767 - $249,382
Income Estimation: 
$137,727 - $181,250
Income Estimation: 
$169,213 - $239,804
Income Estimation: 
$88,940 - $123,214
Income Estimation: 
$82,418 - $108,006
Income Estimation: 
$184,635 - $240,705
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Lensa

  • Lensa Cheyenne, WY
  • Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs,... more
  • 14 Days Ago

  • Lensa Anchorage, AK
  • Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs,... more
  • 14 Days Ago

  • Lensa Pierre, SD
  • Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs,... more
  • 14 Days Ago

  • Lensa Pierre, SD
  • Lensa is a U.S. career site that helps job seekers discover job opportunities. We are not a staffing firm or agency. We promote jobs on behalf of our clien... more
  • 14 Days Ago


Not the job you're looking for? Here are some other Sr Manager Customer Solutions jobs in the Chicago, IL area that may be a better fit.

  • Customer Service Manager Schaumburg, IL
  • Hybrid Customer Service Administrator – Schaumburg, IL$60,000.00 - $70,000.00 per yearPlus full health benefits, vision, dental available day one of hire, ... more
  • 14 Days Ago

  • Customer Service Manager Hoffman, IL
  • Client Experience Specialist – Hoffman Estates, IL$55,000 - $65,000 Annually with Full Health Benefits, 401K Matching, Life Insurance, 3 Weeks PTO, and Mor... more
  • 1 Month Ago

AI Assistant is available now!

Feel free to start your new journey!