What are the responsibilities and job description for the Sea Logistics Operational Care Specialist position at Lensa?
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It's more than a job
When you work in Freight Logistics and Operations at Kuehne Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne Nagel, our contribution counts in more ways than we imagine.
How You Create Impact
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to ourcolleagues. We offer a dynamic global work environment with opportunities for excellent training programs andcareer mobility. The hourly wage range for this position is between $19.23 and $22.60. Base salary is part of acompetitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan,tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target rangeand is determined by a number of factors including experience, skills, job location, internal pay equity, and otherrelevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair paybased on industry market data.
Kuehne Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state,and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits alldiscrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physicalor mental disability, marital or familial status, legally protected medical condition, genetic information, military orveteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (includinggender identity and gender expression), sexual orientation, citizenship status, protected activity (such asopposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonableaccommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth,and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstancesunless such accommodation would create an undue hardship on Kuehne Nagel.
Who We Are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
If you have questions about this posting, please contact support@lensa.com
It's more than a job
When you work in Freight Logistics and Operations at Kuehne Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne Nagel, our contribution counts in more ways than we imagine.
How You Create Impact
- Develop and support a team in order to assure committed quality of operational services. Provide consistentinstruction and support to team leads/team members, as needed.
- ctively communicate with team members on group and individual level with aim to build positive teamatmosphere, motivation, and results (e.g. team meetings, (1:1 discussions).
- Manage team members' timecards, including PTO, corrections and approvals
- Assure that team executes tasks with expected level of productivity & performance and evaluate employees'performance and growth together with Operations Manager and trigger actions for improvement anddevelopment if needed
- Collaborate and gain approval from operations management for implementation of any process changes, whiledriving continuous improvement initiatives for the Operational Care Center.
- Ensure regular alignment with operations management on proper KPI/productivity reporting and otherapplicable reports
- Collaborate with the Customer Care Location(CCL) to ensure we deliver on their customer commitments by analyzing customer KPI reports in order to communicate and assist the CCL in implementing corrective andpreventative actions.
- Schedule meetings and actively communicate with branch management during those meetings. Also acting as asecond point of contact when responding to escalations, support emails and Investigating loss file reporting.
- Understand and act as secondary support for team with any systematic issues that have been established anddocumented
- High School Degree/Diploma in supply chain management or similar field
- 1 years of Sea Logistics Imports and Freight Forwarding experience
- Proficiency with Microsoft Office Suite (Advanced Excel)Administrative / data entry experience required
- Certified in CIFFA, CITT or equivalent is preferred
- Knowledge on operational, incoterms and payment terms is preferred
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to ourcolleagues. We offer a dynamic global work environment with opportunities for excellent training programs andcareer mobility. The hourly wage range for this position is between $19.23 and $22.60. Base salary is part of acompetitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan,tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target rangeand is determined by a number of factors including experience, skills, job location, internal pay equity, and otherrelevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair paybased on industry market data.
Kuehne Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state,and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits alldiscrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physicalor mental disability, marital or familial status, legally protected medical condition, genetic information, military orveteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (includinggender identity and gender expression), sexual orientation, citizenship status, protected activity (such asopposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonableaccommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth,and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstancesunless such accommodation would create an undue hardship on Kuehne Nagel.
Who We Are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
If you have questions about this posting, please contact support@lensa.com
Salary : $19 - $23
