What are the responsibilities and job description for the Sea Logistics Operational Care Specialist, Revenue Care position at Kuehne+Nagel?
It's more than a job
As a member of the Freight Forwarding team Kuehne Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne Nagel, our contribution counts in more ways than we imagine.
How you create impact
The Operational Care Center Specialist, Revenue Care is the responsible for daily Forwarding Subledger (FSL) handling and to ensure gross profit (GP) is maximized. They are the expert in detection and correction of financial discrepancies, which is a top priority and clear expectation. Key Performance Indicators (KPIs) are the measurements from which we gauge success. Root cause analysis and engagement with stakeholders to implement corrective actions is fundamental to the role.
What's in it for you
Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
As a member of the Freight Forwarding team Kuehne Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne Nagel, our contribution counts in more ways than we imagine.
How you create impact
The Operational Care Center Specialist, Revenue Care is the responsible for daily Forwarding Subledger (FSL) handling and to ensure gross profit (GP) is maximized. They are the expert in detection and correction of financial discrepancies, which is a top priority and clear expectation. Key Performance Indicators (KPIs) are the measurements from which we gauge success. Root cause analysis and engagement with stakeholders to implement corrective actions is fundamental to the role.
- Manage daily FSL activity with the goal of minimizing month‑end deferrals.
- Review all open files with a focus on maximizing gross profit.
- Resolve excessive profit or loss files and escalate recurring issues to the supervisor.
- Correct inaccurate accruals, ensure proper future accrual entries, and review historical accruals to prevent duplication.
- Enter missing accruals in FSL as needed to ensure each file reflects its true financial position.
- Conduct root‑cause analysis on expected GP discrepancies to support improved AutoFSL performance.
- Partner closely with internal stakeholders to achieve gross profit targets.
- Maintain a strong understanding of FSL KPIs and apply consistent effort toward meeting performance expectations.
- Collaborate with the system process team to enhance automation and strengthen Operational Care workflows.
- 1 years of experience in sea logistics with a solid understanding of operational and financial workflows
- Working knowledge of accounting principles, including accruals, revenue recognition, and gross profit analysis
- Proficiency in Microsoft Office Suite with advanced Excel skills (formulas, pivot tables, lookups, and financial analysis)
- Strong analytical mindset with the ability to identify discrepancies, interpret financial data, and support root‑cause investigations
- High attention to detail and accuracy when reviewing files, financial entries, and system data
- Ability to collaborate effectively with cross‑functional teams and communicate findings clearly to stakeholders
- Comfortable working in a fast‑paced environment with time‑sensitive deadlines, especially around month‑end close
- Proactive, solutions‑oriented approach with a focus on improving processes and supporting automation initiatives
What's in it for you
Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.