What are the responsibilities and job description for the IT Support Specialist position at Lensa?
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
Job Description
Day-To-Day: Insight Global is seeking an onsite IT Support Specialist in Cleveland, OH. The IT Support Specialist is responsible for ensuring the smooth operation of computer systems and networks within the organization. This role involves troubleshooting hardware and software issues, providing technical support to employees, and maintaining IT infrastructure. The ideal candidate will be customer service orientated and passionate about technology and helping people. Able to provide excellent customer service and build positive relationships with users. They must be adaptable and have attention to detail by ensuring accuracy in all tasks and able to handle multiple tasks and adapt to changing priorities while also comfortable working in a fast-paced environment. They are also looking for someone who can come in and vet new AI platforms to help their employees securely access documents on a day-to-day basis.
Salary: 80k-95k
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills And Requirements
Must Haves:
Bachelor's degree in Computer Science or Information Technology
5-7 years of experience within IT support, 80% software, 20% hardware
Experience with Microsoft suite and cloud-based applications
Able to be hands on when fixing software issues and able to help troubleshoot and train the attorneys.
Able to vet new AI software for the firm null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
If you have questions about this posting, please contact support@lensa.com
Job Description
Day-To-Day: Insight Global is seeking an onsite IT Support Specialist in Cleveland, OH. The IT Support Specialist is responsible for ensuring the smooth operation of computer systems and networks within the organization. This role involves troubleshooting hardware and software issues, providing technical support to employees, and maintaining IT infrastructure. The ideal candidate will be customer service orientated and passionate about technology and helping people. Able to provide excellent customer service and build positive relationships with users. They must be adaptable and have attention to detail by ensuring accuracy in all tasks and able to handle multiple tasks and adapt to changing priorities while also comfortable working in a fast-paced environment. They are also looking for someone who can come in and vet new AI platforms to help their employees securely access documents on a day-to-day basis.
Salary: 80k-95k
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills And Requirements
Must Haves:
Bachelor's degree in Computer Science or Information Technology
5-7 years of experience within IT support, 80% software, 20% hardware
Experience with Microsoft suite and cloud-based applications
Able to be hands on when fixing software issues and able to help troubleshoot and train the attorneys.
Able to vet new AI software for the firm null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
If you have questions about this posting, please contact support@lensa.com
Salary : $80,000 - $95,000
