Helpdesk Assistant (Fulltime)

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for TWO95 International. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Need Jr & Sr Helpdesk Support

Title: Jr. Helpdesk Assistant

Position: Full-Time with our client

Location: cherry hill, NJ

Salary: Market (Best possible)

Requirements

Job Description:

• Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.
• When necessary provide onsite support.
• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
• Troubleshoot and resolve system hardware and software problems.
• Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.
• Document processes and procedures as required.
• Manage and maintain our customers’ networks.
• Required to be part of the on call schedule.
• Performs other duties and responsibilities as assigned by the MSP Manager.
  
  

If you have questions about this posting, please contact support@lensa.com