What are the responsibilities and job description for the Head of Business Transformation position at Lensa?
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Guardian Life. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
Reporting to the Head of Client Solutions & Wealth Management (CSWM), the Head of Business Transformation is a strategic executive leader responsible for delivering transformative initiatives and be a senior advisor on the CSWM leadership team. S/he will be the key knowledge carrier on large transformational initiatives; acting as a guide to provide the transformation framework to increase executional performance and enable project delivery in quality, time and budget. The role will require a passion for effectively driving decisions forward and momentum in multiple dimensions across complex programs.
The role is characterized by a number of current and future business challenges, including the implementation of a new producer platform and helping execute new operating model solutions that are critical to the growth of the CSWM business. This role is more than an administrator of programs and the leader must be an agent of change, innovator and forward-thinking strategist.
You Will
Strategic Transformation
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Salary Range
$260,000 - $330,000
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
Visa Sponsorship
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship
Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
If you have questions about this posting, please contact support@lensa.com
Reporting to the Head of Client Solutions & Wealth Management (CSWM), the Head of Business Transformation is a strategic executive leader responsible for delivering transformative initiatives and be a senior advisor on the CSWM leadership team. S/he will be the key knowledge carrier on large transformational initiatives; acting as a guide to provide the transformation framework to increase executional performance and enable project delivery in quality, time and budget. The role will require a passion for effectively driving decisions forward and momentum in multiple dimensions across complex programs.
The role is characterized by a number of current and future business challenges, including the implementation of a new producer platform and helping execute new operating model solutions that are critical to the growth of the CSWM business. This role is more than an administrator of programs and the leader must be an agent of change, innovator and forward-thinking strategist.
You Will
Strategic Transformation
- Oversee large-scale transformation initiatives including platform migrations, process and functional redesign, and strategic portfolio management.
- Lead and launch high priority strategic initiatives, including execution of the CSWM AI portfolio, working directly with senior executives and other stakeholders.
- Monitor execution to ensure adoption, minimize disruption, and deliver measurable business outcomes.
- Provide input into planning for the strategic direction of the business and ensure that project teams are resourced appropriately to successfully achieve desired outcomes.
- Lead the Business Transformation Operating Model (BTOM) for CSWM working with D&T to realize benefits, maximum execution and provide role clarity for business functions.
- Execute planning, prioritization and delivery of the CSWM portfolio.
- Lead all aspects of the program including processes to coordinate scope, design, interdependencies, risks, issues, and actions and provide deep subject matter expertise for the project.
- Operate an effective program structure ensure that project planning and execution controls to mitigate risk and manage issues.
- Manage the efficient allocation of financial and human resources within the program.
- Ensure organizational readiness for strategic and transformative initiatives and execute change management activities to drive adoption within the Field and Home office.
- A strategic thinker who sees the big picture and connects operational execution with long-term customer value.
- A change agent who thrives in transformation environments and inspires teams to embrace innovation.
- An inspirational, agile senior transformation leader, who is knowledgeable and experienced in managing large complex programs in the financial services industry.
- A collaborative leader who builds trust across functions and drives alignment toward shared goals.
- A data-driven decision maker who uses insights to inform strategy, measure impact, and continuously improve.
- A resilient executor who navigates complexity with clarity, urgency, and accountability.
- A culture builder who fosters inclusion, transparency, and a sense of purpose across diverse teams.
- A proven track record of leading large-scale transformation initiatives in complex, regulated environments—preferably within life insurance or financial services.
- Strong understanding of digital platforms and tools
- A history of building high-performing, cross-functional teams and developing future leaders.
- A blend of strategic leadership, operational excellence, and the experience influencing and managing change
- Comfort navigating matrixed organizations and influencing senior stakeholders across business units.
- A data-driven mindset with fluency in KPIs, dashboards, and performance metrics.
- Knowledge of compliance, fraud risk mitigation, and regulatory requirements in the insurance industry.
- A passion for continuous improvement, innovation, and delivering meaningful outcomes for customers and producers.
- 15 years of work experience with large, complex, transformational programs or enterprise system delivery
- Bachelor’s degree required; advanced degree preferred
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
- Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
- Dental plan
- Vision plan
- Health care accounts – flexible spending, health reimbursement, and health savings accounts
- Critical illness insurance
- Company-paid Life and Disability insurance plus voluntary supplemental coverage
- Accident insurance
- 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
- Complimentary 1:1 financial guidance with a licensed Fidelity representative
- Flexible work arrangements (part in-person/part remote)
- Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
- Personal holidays for colleagues to use in recognition of religious, cultural, or civic days.
- Paid parental leave and paid family and medical leave policies.
- Emotional well-being, mental health, and work/life resources powered by Spring Health
- Wellness programs, including fitness program and equipment reimbursement.
- Child, adult, and elder back-up care support through Bright Horizons
- Adoption assistance
- College planning
- Tuition reimbursement
- Student loan assistance
- Commuter benefits in select metropolitan areas
- Employee Resource Groups that advocate for inclusion and diversity
- Matching gifts/volunteering
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Salary Range
$260,000 - $330,000
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
Visa Sponsorship
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship
Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
If you have questions about this posting, please contact support@lensa.com
Salary : $260,000 - $330,000