What are the responsibilities and job description for the Front Desk Coordinator position at Lensa?
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Job Description
As a Front Office Coordinator you will play a pivotal role in ensuring a positive and welcoming experience for visitors and teammates at the organization. This position is responsible for creating a warm and professional environment by providing excellent customer service, management of the front desk and assisting with various administrative tasks. We are looking for someone with a calm, white-glove hospitality mindset, a polished demeanor, and the desire and ability to work in a fast-paced environment.
Skills And Requirements
Ability to work onsite 5 days a week 8am-5pm
Minimum of 2 years' experience as an Administrative Assistant, Receptionist, Office Manager, or similar
Hospitality mindset and passion for building inspiring, functional spaces where people love to work
Ability to work independently at the front desk with minimal supervision
Time Management - Meticulous regarding consistency, responsibility, and reliability
Communication - Exceptional written and verbal communication; concise, attentive, effective
Collaboration - Works cooperatively with others across the organization to achieve shared objectives; Confident to ask clarifying questions
Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances; Ability to prioritize and multi-task; Can handle occasional stressful situations
Organization - Highly organized, and proactive; enjoys order and alignment
Detail-oriented - A stickler for details, ensuring everything is in its place; always something to be done mindset Event planning assistance experience
Graphic design know-how for newsletters, company activities announcements, onboarding, big-screen company messaging
Experience with software: Canva, Envoy, Atlassian, Concur
If you have questions about this posting, please contact support@lensa.com
Job Description
As a Front Office Coordinator you will play a pivotal role in ensuring a positive and welcoming experience for visitors and teammates at the organization. This position is responsible for creating a warm and professional environment by providing excellent customer service, management of the front desk and assisting with various administrative tasks. We are looking for someone with a calm, white-glove hospitality mindset, a polished demeanor, and the desire and ability to work in a fast-paced environment.
- Provide a welcoming and high-quality hospitality experience for clients, visitors, and employees
- Greet clients and ensure a seamless check-in and check-out process
- Assist with inquiries, provide information, and address general questions
- Collaborate with teammates and other departments to ensure efficient operations
- Serve as a go-to contact for miscellaneous office needs across multiple departments (lunch orders, snacks, lost and found, onboarding, announcements)
- Maintain the cleanliness, organization, and effectiveness of the following areas: front desk, lobby, and main conference room
- Maintain security by following procedures and controlling access to the facility
- Assist Executive Assistant, as assigned
- Assist Facilities and People teams with additional projects, as assigned
- Handle administrative tasks including ordering office supplies, managing lunch orders, and stocking breakroom / fridge, when requested
Skills And Requirements
Ability to work onsite 5 days a week 8am-5pm
Minimum of 2 years' experience as an Administrative Assistant, Receptionist, Office Manager, or similar
Hospitality mindset and passion for building inspiring, functional spaces where people love to work
Ability to work independently at the front desk with minimal supervision
Time Management - Meticulous regarding consistency, responsibility, and reliability
Communication - Exceptional written and verbal communication; concise, attentive, effective
Collaboration - Works cooperatively with others across the organization to achieve shared objectives; Confident to ask clarifying questions
Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances; Ability to prioritize and multi-task; Can handle occasional stressful situations
Organization - Highly organized, and proactive; enjoys order and alignment
Detail-oriented - A stickler for details, ensuring everything is in its place; always something to be done mindset Event planning assistance experience
Graphic design know-how for newsletters, company activities announcements, onboarding, big-screen company messaging
Experience with software: Canva, Envoy, Atlassian, Concur
If you have questions about this posting, please contact support@lensa.com