Data Management Coordinator (Vacancy)

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Data Management Coordinator (Vacancy)

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Data Management Coordinator (Vacancy)

Salary

$37.96 - $56.98 Hourly

Location

Varies by position

Job Type

Full-time

Job Number

25-0591-V3

Department

60 Columbus Water & Power

Division

Office of the Public Utilities Director

Opening Date

12/23/2025

Closing Date

1/7/2026 11:59 PM Eastern

• Description
• Benefits
• Questions
  
  

Definition

This position in the Director's Office-Information Technology Section at Columbus Water & Power (CWP), will be responsible for planning, directing, and coordinating the ongoing management and analysis of data and processes associated with Oracle Customer Cloud Services (Customer Service and Billing System) on behalf of the division. This role will focus on the Customer Information and Billing Application, as well as integrated systems. The Data Management Coordinator will be responsible for serving as the system administrator and subject matter expert for IT, business processes, system functionality, and configuration. It will manage and analyze data to support critical business decisions and review and document processes related to information systems.

Experience using SQL, Crystal Reports, Business Objects, or other database reporting tools, or experience with database relational administration is preferred.

Under general direction, is responsible for planning, directing, and coordinating the on-going management of data and processes associated with a complicated and comprehensive information management system(s) from a functional user perspective; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Plans, directs, and coordinates the on-going management of large information system(s) from the functional system user perspective;

Collaborates with Department of Technology (DoT) and/or hosted vendor involved in the execution of information and data management system;

Leads the development of policies and procedures related to the functional use of the information management system(s) and its related systems, such as document imaging, GIS, self-service, security management, etc;

Communicates local issues with system-wide implications to appropriate stakeholders and provides recommendations for the resolution of issues;

Takes the lead on any data management projects (roll-outs, enhancements, interfaces, transitions, additional phases of implementation) that develop;

Maintains awareness of the needs and requirements of the system users by networking, providing opportunity for feedback, etc

Partners with DoT to provide project governance to ensure vendor performance meets contractual requirements and City expectations;

Prepares and monitors the operating budget that is submitted to DoT as it relates to the information management system(s);

Ensures information regarding data support, quality, and management is distributed to all relevant parties;

Receives and prioritizes all requests for internal reports and information;

Disseminates reports and data analysis to relevant staff members, senior management, and department director(s);

Ensures high quality data is available for extraction as needed by developing and implementing systems to identify, track, correct, and prevent errors;

Coordinates integrated testing and implementation of program changes and enhancements with functional and technical resources;

Ensures functional users are properly trained; maintains training system, processes, and documentation;

Works with DoT, hosted vendor and/or other relevant staff to ensure that local system changes and enhancements support staff needs and are compliant with system-wide standardizations and enhancements;

Collaborates with DoT and/or hosted vendor to ensure data transfer and extraction is meeting expectations;

Works with DoT and/or hosted vendor to identify and report problems of functionality to the data system and extractor;

Analyzes and interprets data reports in support of planning, evaluation, management, decision making, and strategic planning;

Presents information in an understandable and accurate format for a variety of applications and scenarios;

May supervise professional, technical, and/or support staff.

Minimum Qualifications

Possession of a bachelor's degree and five (5) years of experience performing data analysisOR report development from a relational database (using SQL, Crystal Reports, Business Objects, or other database reporting tool)OR database (relational) administration. Substitution(s): Possession of a master's degree may substitute for one year of the required experience.

Test/Job Contact Information

Recruitment #: 25-0591-V3

Employment Type: Full-Time (Regular)

Should You Have Questions Regarding This Vacancy, Please Contact

Alisha Ardolino

Columbus Water & Power

Office of the Public Utilities Director

910 Dublin Rd.

Columbus, Ohio 43215

P: (614) 645-3751

E: aaardolino@columbus.gov

The City of Columbus is an Equal Opportunity Employer

Benefits

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

• Medical
• Dental
• Vision
• Short-term Disability
• Life Insurance
• Wellness Program
• Tuition Reimbursement
  
  

Specifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

01

Have you included all of your relevant work experience (previous and current)? Resumes will not be accepted as a substitute for completing the application.

• Yes
• No
  
  

02

Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?

• Yes
• No
  
  

03

Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your driver's license, bachelor's/master's degree or transcript of completed coursework.

• Yes
• No
  
  

Required Question

Employer

City of Columbus

Address

77 N. Front Street, Suite 330

Columbus, Ohio, 43215

Phone

(614) 645-8301

Website

https://new.columbus.gov/Government/Departments/Civil-Service-Commission

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