What are the responsibilities and job description for the Coordinator, Talent & HR Operations position at Lensa?
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Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
How You'll Make An Impact
The Coordinator, Talent & HR Operations provides essential administrative, reporting, and logistical support for HR systems, training, and documentation. This role ensures our manager-led talent model runs efficiently by maintaining process materials, coordinating training events, automating manual reporting, and partnering with HR Technology and Compliance teams to identify process improvements. The ideal candidate is detail-oriented, proactive, and eager to learn, thriving in a fast-paced, collaborative environment.
This role reports to the Manager, Talent & HR Operations and is based in our Buckhead office (4 days a week on-site).
Process Documentation & Communication Support (35%)
Must have skills and experiences:
If you have questions about this posting, please contact support@lensa.com
Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
How You'll Make An Impact
The Coordinator, Talent & HR Operations provides essential administrative, reporting, and logistical support for HR systems, training, and documentation. This role ensures our manager-led talent model runs efficiently by maintaining process materials, coordinating training events, automating manual reporting, and partnering with HR Technology and Compliance teams to identify process improvements. The ideal candidate is detail-oriented, proactive, and eager to learn, thriving in a fast-paced, collaborative environment.
This role reports to the Manager, Talent & HR Operations and is based in our Buckhead office (4 days a week on-site).
Process Documentation & Communication Support (35%)
- Maintain and update HR process guides, FAQs, and workflow documents to ensure leaders have accurate, current resources.
- Provide input and support for HR systems, including testing and process optimization.
- Assist in uploading and organizing materials within SharePoint, Workday, or other platforms.
- Draft and send HR-related communications under the guidance of the Manager or Senior Manager.
- Review and automate existing manual reporting to improve accuracy and reduce administrative burden.
- Partner with the HR Technology and Compliance teams to identify opportunities for process efficiencies in HR operations and reporting.
- Support the development and testing of new automated workflows or reporting tools.
- Schedule and coordinate logistics for HR training sessions, including Management Essentials, intern and executive development programs, and process change rollouts.
- Track attendance, compile evaluation feedback, and update training records.
- Prepare and distribute training materials, communications, and resources for learners and facilitators.
- Provide day-to-day support for LinkedIn Learning administration (e.g., content curation, usage tracking, user inquiries).
- Assist with auditing HR transactions and documentation to ensure compliance and accuracy.
- Partner with HR team members to provide data entry, reporting, and general administrative support for ongoing projects.
Must have skills and experiences:
- 1 year of experience in HR, reporting/analytics, training coordination, or administrative support (HR operations or retail environment preferred)
- Strong skills in Microsoft Excel and reporting tools (e.g., pivot tables, charts, basic formulas); experience with Workday or other HR systems a plus
- Familiarity with process automation tools (e.g., Power Automate, Tableau, or similar) preferred or willingness to learn
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities
- Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
If you have questions about this posting, please contact support@lensa.com