What are the responsibilities and job description for the Sr People Programs Manager position at LendingClub?
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About The Role
LendingClub is seeking a strategic, hands-on Sr People Programs Manager, Learning & Development to design and deliver learning experiences that strengthen employee growth, manager effectiveness, leadership capability, and company culture
This is a highly visible role for someone who is equal parts program manager, learning experience designer, and facilitator. You will lead and evolve learning experiences that support employees and people leaders at key moments that matter—from New Hire Orientation to manager development, team effectiveness, and broader learning programs that help LCers grow and perform at their best
As an early touchpoint for new employees, you will serve as a culture ambassador, helping bring LendingClub’s values and employee experience to life from day one. This role requires someone who can think strategically, execute independently, and collaborate cross-functionally to build scalable, high-impact learning solutions
What You'll Do
About You
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 135,000-159,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About The Role
LendingClub is seeking a strategic, hands-on Sr People Programs Manager, Learning & Development to design and deliver learning experiences that strengthen employee growth, manager effectiveness, leadership capability, and company culture
This is a highly visible role for someone who is equal parts program manager, learning experience designer, and facilitator. You will lead and evolve learning experiences that support employees and people leaders at key moments that matter—from New Hire Orientation to manager development, team effectiveness, and broader learning programs that help LCers grow and perform at their best
As an early touchpoint for new employees, you will serve as a culture ambassador, helping bring LendingClub’s values and employee experience to life from day one. This role requires someone who can think strategically, execute independently, and collaborate cross-functionally to build scalable, high-impact learning solutions
What You'll Do
- Design, develop, and manage high-impact learning and people programs aligned to company goals and organizational priorities
- Lead learning experiences for employees, managers, and leaders across key moments in the employee lifecycle
- Facilitate in-person New Hire Orientation in San Francisco, delivering an engaging onboarding experience that introduces employees to LendingClub’s culture and ways of working
- Serve as a culture ambassador, ensuring learning experiences reflect and reinforce LendingClub’s values
- Partner with leaders, executives, and cross-functional stakeholders to design and deliver team development sessions, workshops, and learning solutions
- Collaborate with subject matter experts to create practical, engaging learning content and curriculum
- Develop tools and resources that support career growth, internal mobility, and manager capability
- Support company events and employee programs through learning design and facilitation
- Conduct needs assessments to identify capability gaps and inform program strategy
- Measure program effectiveness using structured evaluation methods and apply insights to improve outcomes
- Manage project plans, timelines, communications, and success metrics across multiple initiatives
- Track and share program outcomes, insights, and recommendations for continuous improvement
- Leverage AI tools to improve efficiency across analysis, content creation, and learning strategy (applying Adult Learning principles)
About You
- 6 years of experience in Learning & Development, Instructional Design, Organizational Development, or related People/HR roles
- Proven success designing and delivering learning programs in a fast-paced, evolving environment
- Strong expertise in instructional design, including frameworks such as ADDIE
- Deep understanding of adult learning principles and how to apply them in practice
- Experience conducting needs assessments and using data and feedback to improve programs
- Experience evaluating program effectiveness using surveys, focus groups, and performance metrics
- Hands-on experience designing across modalities including eLearning, instructor-led training, and blended learning
- Experience with tools such as Articulate Storyline 360, Rise, and Vyond
- Experience with learning platforms such as Cornerstone, Docebo, Workday, or similar systems
- Strong facilitation, coaching, presentation, and stakeholder management skills
- Experience partnering with senior leaders and executives on development solutions
- Strong analytical, problem-solving, and project management skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills with the ability to simplify complex ideas
- Hands-on experience using AI tools to accelerate your work and improve output quality. You're equally comfortable using them yourself and showing colleagues how, you see it as part of owning your domain, not just a nice-to-have. You're also thoughtful about limitations and where human judgment matters most
- Bachelor’s degree in instructional design, educational technology, organizational development, HR, or a related field, or equivalent practical experience
- Certified CliftonStrengths Coach
- Experience facilitating sessions across a wide range of audiences and levels
- Skills in graphic design, video editing, or multimedia content development
- Experience supporting employee engagement, culture-building, or company-wide People programs
- Familiarity with change management, human-centered design, and organizational effectiveness practices
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 135,000-159,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.