What are the responsibilities and job description for the Director, Marketing Planning & Operations position at LendingClub?
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
As a senior leader within Marketing, you will serve as the operational center of gravity for a high-performing marketing organization—driving how the team plans, prioritizes, and executes against business objectives.
This role sits at the intersection of strategic planning and execution. You will own the rhythms, processes, and frameworks that keep a complex, multi-channel marketing function running with clarity and accountability. You are a force multiplier—making the team faster, sharper, and more coordinated while building systems that scale.
What You'll Do
Drive Planning & Goal Management
About You
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 182,000-210,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
As a senior leader within Marketing, you will serve as the operational center of gravity for a high-performing marketing organization—driving how the team plans, prioritizes, and executes against business objectives.
This role sits at the intersection of strategic planning and execution. You will own the rhythms, processes, and frameworks that keep a complex, multi-channel marketing function running with clarity and accountability. You are a force multiplier—making the team faster, sharper, and more coordinated while building systems that scale.
What You'll Do
Drive Planning & Goal Management
- Own the annual and quarterly marketing planning process, translating business objectives into prioritized initiatives and measurable goals
- Maintain clear alignment between day-to-day execution and strategic priorities
- Surface risks, gaps, and trade-offs with a consistent operating cadence
- Build and manage a centralized marketing calendar across campaigns, brand, product launches, and strategic initiatives
- Ensure visibility across workstreams, proactively managing dependencies and resolving conflicts
- Oversee cross-channel campaign execution from brief to launch, ensuring on-time and high-quality delivery
- Establish and maintain clear operating standards for how work gets done
- Identify and implement AI-powered tools and workflows to automate repeatable marketing operations tasks
- Drive adoption across planning, campaign execution, reporting, and documentation
- Lead vendor onboarding and management, including RFPs, contract negotiation, and performance oversight
- Ensure partners are set up to deliver against business goals
- Design and lead the marketing organization’s operating cadence, including leadership meetings, planning sessions, and executive reporting
- Ensure meetings are efficient, outcomes-driven, and aligned to priorities
- Establish and mature PMO practices, including workflows, governance, and project management standards
- Drive adoption of tools and processes that enable scale and consistency
- Manage and develop 1–2 direct reports
- Build and strengthen planning and operations capability within the team
About You
- 10 years of experience in marketing operations, strategic planning, program management, or a related field
- Proven ability to drive planning processes and hold a complex organization accountable to its commitments
- Exceptional communicator and cross-functional influencer — you align people without authority and move things forward
- Extremely high attention to detail — you catch what others miss and hold the bar without slowing things down
- Built or implemented AI-powered workflows that meaningfully changed how a marketing or operations team works — automating repeatable processes, reducing manual lift, and driving adoption across the team. You know the difference between experimenting with a tool and actually operationalizing it.
- Strong vendor management experience, including RFPs and contract negotiation
- Highly organized with the ability to manage competing priorities across a fast-moving team
- A builder — you create structure where there isn't any and improve systems that already exist
- Bachelor's degree in a related field or equivalent experience
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 182,000-210,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.