What are the responsibilities and job description for the Sr Business Strategy & Operations Manager position at LendingClub?
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
We are looking for a strategic operator to drive high-impact growth initiatives for LendingClub’s Point-of-Sale (Purchase Finance) business. This individual contributor role partners closely with the VP of Purchase Finance and senior cross-functional leaders to identify, prioritize, and execute initiatives that accelerate provider acquisition, increase utilization, and improve retention.
This role sits at the intersection of strategy and execution. You will translate business priorities into action by aligning stakeholders, building momentum across teams, and ensuring disciplined execution. Success requires strong business judgment, structured problem-solving, and the ability to influence across Product, Risk, Compliance, Operations, Sales, and Marketing.
This is an ideal opportunity for someone who thrives in ambiguous environments, enjoys owning complex initiatives end-to-end, and values high visibility with executive leadership in a fast-growing fintech organization.
What You'll Do
Growth Strategy & Initiative Leadership
About You
San Francisco or Lehi
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Local hours (PT, MT)
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 117,000-175,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
We are looking for a strategic operator to drive high-impact growth initiatives for LendingClub’s Point-of-Sale (Purchase Finance) business. This individual contributor role partners closely with the VP of Purchase Finance and senior cross-functional leaders to identify, prioritize, and execute initiatives that accelerate provider acquisition, increase utilization, and improve retention.
This role sits at the intersection of strategy and execution. You will translate business priorities into action by aligning stakeholders, building momentum across teams, and ensuring disciplined execution. Success requires strong business judgment, structured problem-solving, and the ability to influence across Product, Risk, Compliance, Operations, Sales, and Marketing.
This is an ideal opportunity for someone who thrives in ambiguous environments, enjoys owning complex initiatives end-to-end, and values high visibility with executive leadership in a fast-growing fintech organization.
What You'll Do
Growth Strategy & Initiative Leadership
- Identify high-impact opportunities across provider acquisition, activation, utilization, and retention
- Partner with the VP of Purchase Finance to define and operationalize strategic priorities
- Translate strategy into clear roadmaps, measurable outcomes, and execution plans
- Build alignment across cross-functional teams to ensure initiatives deliver measurable business impact
- Develop business cases, decision frameworks, and executive-ready materials to support prioritization and investment decisions
- Lead complex initiatives from concept through execution
- Align Product, Compliance, Operations, Finance, Marketing, and Sales teams around shared goals and timelines
- Identify execution risks, dependencies, and tradeoffs, and facilitate resolution
- Maintain visibility into initiative progress, outcomes, and key learnings for leadership
- Analyze performance data to identify growth opportunities and optimization opportunities
- Define success metrics and monitor initiative performance
- Translate quantitative and qualitative insights into clear recommendations for leadership
- Partner with analytics teams to ensure reporting supports business objectives
- Develop expertise in PF products, customer journeys, provider experience, and operational workflows
- Translate business needs into prioritized initiatives in partnership with Finance, Credit, Product, Operations, Marketing, and Sales
- Ensure initiatives are scalable, compliant, and aligned with long-term business strategy
About You
- 6 years of experience in strategy, operations, consulting, fintech, or a related role with significant cross-functional execution responsibility
- Experience in fintech, consumer lending, or financial services preferred
- Demonstrated success leading complex initiatives that deliver measurable business outcomes
- Experience influencing senior stakeholders without direct authority
- Strong strategic thinking and structured problem-solving skills
- Excellent written and verbal communication skills, including presenting to senior leadership
- High ownership mindset and ability to operate effectively as an individual contributor in a fast-paced environment
- Bachelor’s degree in a related field; or equivalent work experience
- Experience in point-of-sale financing or embedded lending models
- Experience driving provider or merchant acquisition initiatives
- Familiarity with analytics tools such as Looker, Tableau, or SQL
- Experience operating in regulated financial services environments
San Francisco or Lehi
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Local hours (PT, MT)
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 117,000-175,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.