What are the responsibilities and job description for the Receptionist position at LendingClub Bank, N.A.?
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the Role
We are seeking a professional, service-oriented part-time Receptionist to be the first point of contact for employees, visitors, and vendors at our Lehi office. This role combines traditional front desk responsibilities with core physical security duties to ensure a safe, welcoming, and well-managed workplace environment.What You'll Do
Reception & Customer Service
- Greet and assist all visitors, candidate, employees, and vendors with professionalism and warmth.
- Manage the front desk area to ensure it is tidy, organized, and welcoming
- Provide general information and support to employees and guests
Security Operations
- Issue and manage employee and visitor badges using access control systems
- Monitor and enforce access control procedures, including tailgating prevention
- Maintain visitor logs and ensure proper check-in/check-out procedures
- Report and escalate any suspicious activity or security incidents
- Collaborate with the Physical Security team on incident response and investigations
Vendor & Contractor Support
- Verify credentials and ensure vendors/contractors follow site access protocols
- Coordinate with facilities and security teams for scheduled maintenance or deliveries
- Escort or monitor vendors as needed during sensitive operations
Event Support
- Assist with on-site events by managing guest lists, issuing temporary badges, and coordinating with event organizers
- Provide logistical support during events, including wayfinding and crowd management
- Ensure security protocols are maintained during high-traffic periods
Administrative & Operational Support
- Maintain inventory of office and security supplies (badges, lanyards, visitor passes)
- Support emergency procedures including evacuation and drills
- Assist with mail and package handling as needed
- Document and update standard operating procedures related to front desk and security tasks
About You
- 2-3 years of experience in a receptionist, front desk, or security-related role
- Bachelor's degree in a related field; or equivalent work experience
- Strong interpersonal and communication skills
- Experience with access control systems (e.g., Lenel, Brivo, Openpath) preferred
- Ability to remain calm and professional in high-pressure situations
- Detail-oriented with strong organizational and multitasking abilities
- Familiarity with basic security protocols and emergency response procedures
- You've been using AI tools in your daily to have real opinions about them — what they're good at, where they fall short, and when to trust the output. You're ready to apply that intuition in your work to solve real world problems
Work Location
Lehi
This part-time role requires onsite presence each Tuesday, Wednesday, and Thursday.
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily MT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base pay range for this position is $20-24/hr. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location.
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-AH1
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
Salary : $20 - $24