Director of Security

Essential functions of the job:

• Develop, implement, and administer all segments of Lenbrook’s security program, including physical, technical, security associates, procedural and electronic security.
• Provide consultation and written reports to Vice President – Community Services concerning security and hospitality issues.
• Serve as the single-source security subject matter expert for the company. 
• Provide security solutions, alternatives, and recommendations across the full spectrum of the Security Depts. scope, to include threat management/preventing workplace violence, access control, technology integration, risk-based staffing, training, contract management, policy-development, loss prevention, incident reporting/critical notifications, continuous improvement, crime prevention and investigations, risk assessment and mitigation, law enforcement liaison, special event support, leader development, and governance.
• Work with Lenbrook’s department leaders, ensuring that the associates, residents, facilities, assets, records, and proprietary information are protected.
• Select, maintain, and test appropriate intrusion devices, alarms, and cameras that record activity.
• Develop and implement physical security procedures and processes.
• Develop and maintain Lenbrook’s investigative practices, conducting investigations and preparing reports.
• Create and retain all necessary security records.
• Manage coordinated legal process efforts and loss-recovery efforts per direction of senior management. 
• Develop, administer, and deliver security training programs to all necessary Lenbrook associates.
• Develop, administer, and deliver department specific standards using Lenbrook’s ICARE model.
• Develop, administer, and deliver department specific hospitality expectations in alignment with The Lenbrook Way.
• Actively demonstrate the RITE values and service and hospitality standards known as The Lenbrook Way and coach associates on team to demonstrate same.
• Continually evaluate Lenbrook’s need for additional security services and make appropriate recommendations.
• Develop a relationship with local law enforcement as needed to enhance Lenbrook’s security program.
• Manage the departmental budget.
• Stay abreast of current trends and technology related to Physical Security.
• Hire, evaluate, discipline, and motivate associates in the department. 
• Must be able to remain calm under emergency situations and while dealing with multiple tasks. 
• Co-own the creation and development of Lenbrook’s Emergency Operations Procedures with the Facility Services Manager and be able to effectively communicate same to others.
• Ensures uniform policy and cleanliness standards are observed by direct reports.
• Be responsible for working shifts or organizing others to do so for scheduled vacancies or last-minute call offs.
• Serve as database administrator for nurse call system including stationary devices, mobile devices, receiver network, in-house paging communication system, and report generation.
• Manage monthly billing of departmental products and services rendered to residents.

Skills and aptitude required:

• Extensive experience effectively applying security principles in complex and dynamic operational settings.
• Have well developed business acumen and competencies.
• Be an excellent communicator; have a strong service orientation, and be skilled at problem-solving, decision-making, and program execution to achieve desired outcomes.
• Proven leadership, management, investigation, and negotiation skills
• Must be able to communicate with residents, associates and display a patient attitude. 
• Developed and proven ability to initiate and manage projects that will affect other departments and functions.
• Intermediate to expert Microsoft office applications – Word, Excel, PowerPoint