What are the responsibilities and job description for the Lexus - BDC Representative - Automotive (Service) position at Len Stoler Inc?
The Stoler Automotive Group is seeking a Service BDC Representative for our Len Stoler Lexus of Owings Mills to assist customers with inquiries and setting appointments. This position at our dealership plays a crucial role in engaging with customers and requires strong communication skills. If you are a motivated individual with a passion for customer service, excellent communication skills, and a drive to succeed, we want to hear from you! This will be with an hourly position plus commission; Spanish speaker would be ideal and MUST work on Saturday's.
We offer:
- Competitive weekly pay structure with bonus opportunities.
- Medical, dental, vision, and life insurance.
- Paid vacation time.
- Paid holidays.
- 401k retirement plan.
- Unlimited career advancement opportunity with ongoing training.
Responsibilities:
- Conduct outbound calls to potential customers to set appointments and address inquiries.
- Communicate effectively with customers to understand their needs and provide appropriate solutions.
- Collaborate with the team to ensure smooth transition and follow-up on customer inquiries.
Experience:
- Knowledge of the automotive industry is a plus.
- Must be Bi-lingual in Spanish, highly desirable for effective communication with a diverse customer base.
- Must be available to work on Saturdays.
- Strong ability to build rapport and establish long-term relationships with customers.
- Excellent communication skills, both verbal and written.
- Proficient in using CRM software.
- Must have reliable transportation.
We are an equal opportunity employer and operate drug free workplaces.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work Saturdays?
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $19