What are the responsibilities and job description for the Concierge position at Leland Management?
Join our Team! Leland Management is seeking a Concierge for one of our communities in the Ocala, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 16 consecutive years, including winning first place in our category for 2021! The position is part-time with competitive pay.
SUMMARY OF FUNCTIONS
Make every effort to assist residents with their problems or concerns and address the residence in a respectful professional manner. Collect money, attend to resident needs, and deal with inquires on the phone, email and face to face.
MAJOR DUTIES AND RESPONSIBILITIES:
- Perform housekeeping duties such as straightening up the clubhouse, pool chairs, picking up any trash on the ground/floor and filling paper supplies, water and cups if needed.
- Logging residence in and out of the facility.
- Maintain the records of all renters.
- Maintain contact with outside employees.
- Enter new homeowners/renters into computer systems.
- Maintain files and reports on various computer programs such as Microsoft Word and Access.
- Maintain a current list of renters in the community, including up to date contracts and filing, ensure that the Association is in compliance with section 760.247.760.37 (4a) of the Florida Statutes.
- Make sure all cameras are working during your shift and watch for any potential harmful situations.
- Issue new access cards/ remote controls and enter homeowner information into the gate system.
- Book reservations for the facility.
- Issued new ID cards and enter homeowners
SECONDARY RESPONSIBILITIES
- Receive and welcome all visitors to the Prairie Club by providing excellent customer service.
- Answer incoming calls to the Prairie Club Office and direct them to the appropriate employees.
- Maintain records of telephone calls if required.
- Mail out correspondence, send out faxes, make copies and scan documents when requested.
- Any additional duties assigned by designated by management.
ORGANIZATIONAL RELATIONSHIPS:
Reports directly to the Association Manager.
SKILLS:
- Proficient in MS Office Applications such as Word, Excel, Access, among others.
- Access Card Monitoring System
- Excellent in the English language, Bilingual preferred
Fore Ranch is a master-planned community just off SR 200, minutes to 1-75 and West Marion Hospital.
Fore Ranch is divided into several neighborhoods: Cimarron, Saddle Creek Phase 1 and 2, Red Hawk, Wynchase Townhomes, and Brighton Townhomes. There is a clubhouse with pool and splash pad for the kids. Inside the clubhouse is a fitness room and conference room and adult lounge available for rent.
Fore Ranch has sidewalks perfect for evening walks, a soccer field to run and play and so much more. Shopping and dining just minutes away.