Healthcare Operations Manager: Multi- Site

Healthcare Operations Manager – Multi-Site (Northern Ohio)

Salary: $80,000–$95,000 per year performance bonus full benefits

Location: Amherst, OH (travel required across 5 Northern Ohio locations)

Employment Type: Full-time | Monday–Friday (occasional overtime)

About Leimkuehler Orthotic-Prosthetic Center

Leimkuehler Orthotic-Prosthetic Center is a trusted, family-owned healthcare company serving Northern Ohio for over 75 years. We provide innovative, custom prosthetics and orthotics that help people regain mobility and independence. With multiple clinics and in-house fabrication, we combine compassionate care, modern technology, and proven craftsmanship to deliver the highest level of patient outcomes.

About the Role

The Operations Manager will oversee administrative, technical, and front-office operations across five clinical locations. You’ll manage a team of office administrators, coordinate with clinical and technical staff, and ensure efficient operations, compliance, and patient satisfaction. This position is ideal for a hands-on leader who understands healthcare operations, insurance processes, and EMR systems — and who’s ready to help build the infrastructure for future growth and expansion.

Key Responsibilities

• Oversee day-to-day administrative operations across all clinic locations
• Supervise, train, and support administrative staff; lead by example
• Manage insurance authorizations, EOB reviews, appeals, and billing inquiries
• Collaborate with leadership to improve workflows, efficiency, and patient experience
• Maintain and optimize EMR/EHR system documentation and reporting
• Coordinate payroll, benefits administration, and employee onboarding
• Manage QuickBooks, accounts receivable/payable, and assist with budgeting
• Ensure compliance with HIPAA, Medicare, and Medicaid requirements
• Conduct insurance audits and monitor outstanding authorizations
• Lead regular administrative meetings; report directly to the Vice President
• Develop and maintain internal policies, procedures, and quality control systems
• Work closely with clinical and technical teams to ensure seamless operations
• Participate in leadership strategy meetings and present improvement initiatives

Minimum Qualifications:

• 6 years of medical office management or multi-site healthcare operations experience (required)
• Strong knowledge of insurance billing, authorizations, and healthcare compliance
• Proficiency in EHR/EMR systems, Microsoft Office, and QuickBooks
• Bachelor’s degree in Healthcare Administration, Business, or related field (required)
• Excellent leadership, communication, and organizational skills
• Understanding of ICD-10, HIPAA, Medicare, and Medicaid
• Analytical, resourceful, and capable of handling multiple priorities
• Proven ability to lead teams, develop staff, and maintain accountability

Preferred Skills

• Experience in orthotics, prosthetics, rehabilitation, or similar healthcare services
• Familiarity with marketing, patient engagement, or social media management
• Process-improvement mindset (Lean, Six Sigma, or similar experience a plus)

Compensation & Benefits

• Salary: $80,000–$95,000 per year (based on experience)
• Performance bonus opportunities
• 401(k) with company match, safe-harbor, and profit-sharing
• Health insurance and Health Savings Account (HSA) options
• Paid time off, holidays, and continuing education support
• Professional development and conference training opportunities
• Room for career growth as we expand into new markets

Schedule

Monday–Friday, 8:00 AM–4:30 PM (Wednesday until 5–6 PM)

Occasional overtime or travel between offices as needed

No weekends

Location

Primary office in Amherst, Ohio, with travel required between five locations across Northern Ohio (North Olmsted, Amherst, Sandusky, Toledo, Niles)

Why Join Us

This is a rare opportunity to join a growth-focused, patient-first healthcare company where your ideas matter. You’ll work side by side with leadership, help shape operations as we expand statewide, and make a meaningful impact on patients’ lives every day. If you’re a motivated healthcare leader ready to take ownership, drive improvement, and grow with a mission-driven team — we want to hear from you.

Equal Opportunity Employment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law.

We are committed to creating an inclusive and accessible workplace. If you require a reasonable accommodation to complete the application or interview process, please contact us at mperkins@yourpartnerinhr.com Examples of accommodations may include accessible interview locations, alternative application formats, sign-language interpreters, or other adjustments to support your full participation. Requests will be handled confidentially and reviewed on an individualized basis.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Medical or Dental Office Management : 6 years (Required)
• Insurance Billing: 6 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $80,000 - $95,000