Human Resources Manager

Fully Bilingual (English & Spanish) reading, writing, speaking

Mesa, Arizona

JOB SUMMARY:

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including Staffing and Recruitment Processes, Pay Evaluation, Benefits and Leave Administration, Policy Administration and Restructuring, Safety Programs, and Regulatory Compliance.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Serve as a link between management and employees by handling questions, interpreting and administering policies and helping resolve work-related problems.
• Serve multi-state operational support (AZ and OH)
• Manage all HR functions such as recruitment, selection, training, retention, compensation, benefits, employee relations, and safety administration.
• Provides support and guidance to management when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation, investigations and responses to government claims.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, employee dismissals, and administering disciplinary procedures.
• Plans, directs, supervises, and coordinates work activities of HR staff.
• Manages and leads in employee complaints and investigations.
• Perform random audits of HR processes to determine compliance with state and federal laws.
• Maintains current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities (ADA) and manages compliance with FMLA and other regulations.
• Maintains and updates human resources documents, such as organizational charts, employee handbooks, and performance evaluation forms.
• Performs other duties as assigned.

QUALIFYING SKILLS REQUIREMENT:

• SHRM-CP or SHRM-SCP highly desired
• Fully Bilingual (English and Spanish) required – reading, writing, speaking
• A bachelor’s degree in business or human resources or similar degree.   A master’s degree is highly preferred.
• 5-7 years of experience plus several years in a leadership position within Human Resources.  
• Must have knowledge of business and management principles involved in resource planning, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
• Must have demonstrated strong knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Must have excellent communication skills both oral and written to convey information or ideas effectively and the ability to demonstrate active listening skills.
• Must demonstrate critical thinking skills using logic and reasoning skills to identify the challenges and opportunities of alternative options.  Analyzing information and evaluating options and implementing the best solution.
• Must have excellent skills in negotiation, persuasion, judgement and decision making to be successful in considering relative costs and benefits of actions and take positive decisions.
• Must demonstrate excellent monitoring and assessment skills to make improvements or take corrective action for both employees and organization.
• Must have excellent interpersonal relationships to be able to develop constructive and cooperative working relationships across the business.   Dealing calmly and effectively with high stress situations.
• Must have experience in motivating, developing and directing people and identifying the best candidates.  Be able to encourage and build mutual trust, respect and cooperation among team members.   Must have successful experience in creating an environment that brings employees together and reconcile differences.   Must also have some training/instructional experience appropriate to mentor and provide guidance to staff. 
• Must have excellent time management skills.
• Must have excellent knowledge and skills in computers Excel, Outlook, Internet browsing and practical application of mathematics to solve problems.  Prior experience with ADP and payroll systems a plus 
• Must have a valid driver’s license and a clean driving record.  

PHYSICAL REQUIREMENTS: 

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.  
• Must be able to access and navigate each department at the organization’s facilities. 
• Must be able to walk between buildings and/or machinery to conduct investigations, safety conditions, etc.