Runner, Suites

The Role

Reporting to the Suites Manager and Expeditor, a Suites Runner provides support for exceptional guest service while working with Suites team to communicate and deliver product to the appropriate space(s) in a timely manner.

Responsibilities

• Event Days:
• Assist Suites Expeditor and Attendants with all pre-event and add-on food delivery.
• Deliver food and beverage items to the appropriate suites according to orders placed.
• Communicate with Pantry Coordinator to ensure timely delivery service.
• Communicate with Warehouse team to procure any necessary items.
• Assist in set-up and breakdown of Suites.
• Assist Pantry Coordinator in organizing and maintaining clean, neat, and safe work areas.
• Other duties as assigned.
  
  

Qualifications

• Excellent organizational, written, and verbal communication, and interpersonal skills
• Customer service and fast-paced problem-solving skills.
• Must be personable, proactive, and self-motivated.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Ability to work effectively independently and/or in a team environment.
• Ability to work under pressure and meet deadlines.
• Able to adapt to change quickly and prioritize tasks as needed.
• Punctuality and dependability.
• Must be able to read, maintain information, and perform simple mathematical calculations.
• Must be able to speak, read, write, and understand English.
• Must maintain personal hygiene and a well-groomed appearance.
• Ability to occasionally lift/move items weighing up to 30 pounds.
• Must be able to work extended hours due to business requirements including late nights, weekends, and holidays.
• Complete company-wide safety training and any additional job-specific safety training.
• Availability for 1-2 days per event week to familiarize self with venue runner routes.
• All applicants must be at least 18 years of age.