What are the responsibilities and job description for the Sales Assistant - Dallas, Texas position at Legend Homes?
Company: Legend Homes
Job Title: Sales Assistant
Department: Sales
Reports to: Area Sales Manager
Status: Full Time / Non-Exempt, Hourly
Job Summary:
The success of our Company begins with the success of each Sales Assistant in their own community. In that spirit, each Sales Assistant is entrusted to operate their office as if it is their own business. A successful Sales Assistant will maintain the cleanliness of their model home(s) and ensure their model home(s) is in the best condition for viewing. In addition, the Sales Assistant will ensure to provide the utmost service to customers by responding to any inquiries in a timely manner and ensuring a customer is provided materials and/or service needed during their visit.
Duties/Responsibilities:
- Responsible for maintaining cleanliness and operation of the model home(s)
- Must open and close model home(s)
- Checking all signs, making sure they are in place and correct
- Checking “sold” and “available” signs – updating as necessary
- Replace torn or tattered flags as needed
- Responsible for ensuring landscapers are adhering to our standards
- Sweep the entrances and mats daily. Order new mats as needed
- Update plat map with “sold” and “available” homes on a daily basis
- Do a comprehensive “punch list” weekly of any paint, caulking, nail pops, settlement cracks etc., in your model and inventory for your superintendent
- Report any broken or furniture that needs replacement to the Marketing Department
- Review all Sales and Marketing materials for accuracy weekly and replace as needed (price sheets, inventory sheets, community information, etc.)
- Must check and return messages any messages received immediately
- Must communicate with a sales counselor thoroughly on all issues
- Will complete weekly report
- Each office must call everyone in backlog every week
- Required to verify that all paperwork submitted to Contract Administration is complete and accurate and address any discrepancies immediately
- Will assist on any mortgage issues, as needed
- Follow-up with all outside lenders on loan status of buyers, as needed
- Must be familiar with your competition (floor plans, pricing, incentives, home site availability, etc.)
- Assist with MLS entries
- Must know inventory and homes under construction (floorplan, pricing, incentives, closing expectations, etc.)
Required Skills/Abilities:
- Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
- Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
- Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
- Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
- Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
- Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
- Strong verbal, and written communication skills.
- Is a team-player and a collaborator.
- Has a service-oriented attitude.
Education and Experience:
- High School Diploma or Equivalent
About Us:
As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.
Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.
Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #LegendCareers