What are the responsibilities and job description for the Receptionist position at Legal Services of the H?
About Us
For more than 50 years, Legal Services of the Hudson Valley (LSHV) has been providing free, high-quality legal counsel in civil matters when basic human needs are at stake including: eviction and foreclosure prevention, domestic violence, disability, elder law, healthcare, consumer fraud and more. Our services support almost 600,000 poor and low-income families and individuals who cannot afford an attorney in our seven-county service area. With the gap separating those who can and cannot afford legal representation widening each day, we work to ensure that everyone has equal access to justice, regardless of their ability to pay. As the only provider of comprehensive civil legal services in the lower and mid-Hudson Valley (Westchester, Putnam, Dutchess, Rockland, Orange, Ulster and Sullivan), LSHV is proud to have handled over 12,000 cases impacting nearly 30,000 household members including 10,000 children last year. LSHV is made up of ten offices, and a dedicated and highly skilled staff of attorneys, paralegals and administrative professionals.
Legal Services of the Hudson Valley is dedicated to building a highly skilled workforce that reflects the communities we serve and where everyone feels supported to bring their authentic selves to work. We are committed to promoting equity for all, and we continuously review and strengthen our processes and practices to support our staff, clients and the communities we serve. Respect is a cornerstone of relationships among our staff.
Position Summary
Under the supervision of the Attorney in Charge, the Receptionist is responsible primarily for administrative tasks involving the receiving of callers in person and by telephone for the office in which they are located and directing them appropriately.
Responsibilities
- Receive and direct callers to their destination in person at the office and by telephone
- Provide non-legal information and referrals to callers
- Process incoming and outgoing mail
- Maintain awareness of staff attendance and whereabouts
- Initial client intake
- Data input and light typing
- Photocopying and faxing
- Perform translation and interpretation if bilingual
- Create file folders
Qualifications
- High school diploma or equivalent
- Strong oral communications skills
- Ability to multi-task
- Calm demeanor
- Proficiency in languages other than English is desirable
Salary: $47,749 - $70,623 DOE, union scale, with excellent benefits that include medical, dental, vision, life insurance, and long-term disability coverage, as well as a defined contribution to a 403 (b), loan repayment assistance, and paid parental leave. This is a full in office position. Professional development includes access to job-related training, a Mentoring Program, and an Emerging Leaders Program.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Salary : $47,749 - $70,623