What are the responsibilities and job description for the Runner - Chestnut Hill position at Legal Sea Foods?
The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.
Duties & Responsibilities
Restaurant Setting
Duties & Responsibilities
- Presents self in courteous and professional manner to guests at all times.
- Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
- Delivers food orders with appropriate garnishments.
- Delivers food orders timely and, where multiple guests involved, at the same time.
- Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
- Responds to guests' requests for condiments or other items.
- Continually clears away dishes and debris from stations.
- Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service to guests.
- Brings guests' inquiries regarding food allergies to the Manager's attention immediately.
- Ensures station is suitable for serving and meets company standards.
- Demonstrates good judgment.
- Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
- Must be able to perform under pressure in a high-volume restaurant setting.
- Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.
- Minimum age requirement is 17 years of age for this position.
- High school diploma, equivalency degree or related experience preferred.
Restaurant Setting
- Must be able to stand and exert fast-paced mobility for entire shift.
- Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
- Must be able to frequently lift food, and other items weighing up to 50 pounds.
- Position involves repetitive hand and wrist motion.