Client Support Coordinator (Entry-Level)

The Role

Legal Bay Funding is hiring a Client Support Coordinator to work at our front desk and support incoming calls, clients, and daily office operations. This is an excellent entry-level opportunity for someone looking to begin a career in a professional office environment. The role involves handling a high volume of inbound calls, assisting with client intake, and accurately processing client files through our company's CRM system. Training is provided, and sales support and responsibilities are required.

What You’ll Do

· Answer and manage a high volume of incoming phone calls in a professional and courteous manner

· Serve as the first point of contact for clients, attorneys, and general inquiries

· Conduct initial client intake and gather required information accurately

· Support the sales team by qualifying and routing leads and assisting with follow-ups

· Assist in managing your own client files after intake with minimal sales involvement

· Enter, update, and maintain detailed client information in the company CRM system

· Process, review, and organize client documents with a high level of accuracy and attention to detail

· Assist with general office and administrative tasks as needed, including with working directly with executive staff and CEO.

What We’re Looking For

· Strong communication skills and comfort speaking on the phone throughout the day

· Ability to handle a fast-paced environment with frequent incoming calls

· Highly detail-oriented with the ability to accurately process and manage client files

· Organized, reliable, and willing to learn

· Basic computer skills, including email, data entry, and office software

· Comfort working with CRM systems (training provided)

No prior legal or sales experience is required. Training will be provided.

Why Legal Bay Funding

· Established and stable company with over 16 years in business

· Supportive, team-oriented office environment

· Hands-on experience with opportunities for growth

· Ideal entry point into a professional office role

Pay: $48,000.00 - $60,000.00 per year

Benefits:

• Paid time off
• Retirement plan

Work Location: In person

Salary : $48,000 - $60,000