What are the responsibilities and job description for the Client Service Representative / Veterinary Assistant position at Legacy Veterinary Group of the Carolinas?
Pay: $14.00 - $16.00 per hour
Job description:
About Us
Legacy Veterinary Group is a privately owned network of 6 veterinary hospitals in the Raleigh area. We are not corporate - we are a team. We believe that happy, supported employees lead to happy clients and healthy patients. We value mental health, work-life balance, and a non-toxic workplace, and we back that up with real policies and a culture that proves it.
About the Role
This is a dual-role position, trained as both a Client Service Representative and a Veterinary Assistant. As a float, you will support multiple Legacy Veterinary Group locations, giving you variety and the chance to connect with teams across our 6 hospitals.
What We're Looking For
We want someone who is compassionate, trustworthy, and eager to grow. The right candidate works well on a team, communicates clearly, and genuinely cares about the animals and clients they serve. Bilingual in both English and Spanish is preferred.
Client Service Skills:
- Exceptional customer service and phone etiquette
- Clear and professional communication
- Strong organizational and time management skills
- Comfortable working across multiple computer systems
- Compassion and emotional intelligence
- Team player with a positive attitude
Veterinary Assistant Skills:
- Ability to place IV and urinary catheters
- Administer medications (IV, IM, SQ, PO)
- Draw blood and run in-house bloodwork
- General radiology knowledge
- Dental radiology and hygienist skills
- General to advanced anesthesia skills
- Assist with exams, dentals, and surgeries
- Patient monitoring
Benefits
- $200 pet credit per year (up to two personal pets)
- Free exams and bloodwork 20% off additional services for your pets
- Access to Royal Canin, Purina Pro Plan for Professionals, and Hill's pet food at reduced cost
- 3 sets of company scrubs and a company jacket (provided after 90 days)
- 4-day work weeks - no weekends
- Flexible scheduling with a focus on work-life balance
- PTO - and time to actually use it
Continuing Education
We invest in our team's growth. Whether that means lunch-and-learns with trusted vendors, on-the-job training, or going back to school, we support it.
Interested in becoming a Registered Veterinary Technician? If you have assistant experience and want to pursue registration, we're open to discussing support for schooling costs. Paid school fees are dependent on grades and require a contract after 6 months of employment.
Experience
Veterinary experience is a plus, but not always required for the right candidate. If you're curious about what privately owned veterinary medicine looks like - apply and let us show you.
To apply, submit your resume through Indeed or contact us directly. We look forward to hearing from you!
Salary : $200