What are the responsibilities and job description for the Customer Service Representative position at Legacy Promotions?
OverviewLegacy Promotions is seeking dedicated and enthusiastic Customer Service Representatives to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks in a fast-paced, retail environment.
Duties
- Respond promptly to customer inquiries via phone and in person, ensuring a high level of customer satisfaction.
- Generate sales leads
- Provide support in sales processes by assisting customers with product information and recommendations.
- Collaborate with team members to enhance client services and improve overall customer experience.
Skills
- Excellent verbal and written communication skills.
- Ability to engage in face to face settings, while maintaining professionalism and courtesy.
- Familiarity with sales techniques and the ability to assist customers in making informed decisions.
- Strong problem-solving skills with the capability to address customer issues promptly.
- A positive attitude and a commitment to providing outstanding service.