What are the responsibilities and job description for the Regional Business Office Manager position at Legacy Health Services?
Regional Business Office Manager
The Opportunity
We are seeking an experienced Business Officer Manager who is ready to who is ready to move beyond the basics.
- Training & Mentorship
You aren't just a supervisor; you are an educator. You’ll be responsible for taking new Business Office Managers (BOMs) and teaching them the in's and out's of the Business Office's role in the revenue cycle. Also, assist in training current Business office managers on new policies.
- The Goal: Getting to a point of autonomy where the Business Office Manager can manage their own aging reports without constant oversight.
- Policies: Assist in establishing policies and procedures to ensure the team is up to date and following payer rules on items such as; requesting and tracking level of care, intermediate level of care, and authorization requests
- Key Tool: PointClickCare (PCC). You’ll need to be the resident expert on this platform.
2. Auditing & Compliance
This role acts as the "safety net" for the company’s compliance and revenue.
- Trust Audits: Ensuring Resident Trust Funds are handled according to state regulations.
- Private Pay Policy: Ensuring each facility is following the Private Pay Policy
- Mock Surveys: Simulating a state inspection to make sure the business office is ready for survey.
- Census: Assisting in audits to ensure all revenue is being captured properly
3. Financial Clean-up (The "Fixer")
If the facility does not have a BOM or a building falls behind, you step in as the Acting BOM.
- Month-End Close: You’ll be responsible for the "hard close," ensuring all census data is accurate and all revenue is captured.
- A/R Meetings: You lead the discussion on "uncollectible" debt and hold the business office staff accountable for following up on current and past due accounts.
Technical Skills You’ll Need
To excel here, you need more than just general accounting knowledge. You need specific industry expertise:
- PointClickCare (PCC) and RFMS ( Resident Fund Management System)
- Knowledge in Billing- Medicare (Part A&B), Medicaid, Managed Care and Private Pay
- Regulation-State specifics trust funds, laws, and HIPPA compliance
- Workflow-Coordinating between Admissions and Clinical for billing accuracy
Why Legacy Health Services?
Healthcare is a calling and being part of a family owned and operated company that will invest in YOU will turn that calling into a career. Legacy Health Services offers many career path opportunities, including options for those who are new to healthcare.
- Comprehensive benefits package including health, dental, vision, disability and life insurance
- Company sponsored educational opportunities including STNA certification classes and medication technician certification classes
- Career advancement opportunities
- 401(k) with company match through Fidelity
Legacy Health Services is a family-owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Our goal is to treat everyone like family- with compassion, respect and kindness. To learn more, visit www.lhshealth.com
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.