What are the responsibilities and job description for the Product Specialist position at Legacy Automotive Network?
Legacy Automotive Network is hiring Product Specialists to support our growing automotive dealerships. This is an excellent entry-level automotive opportunity for individuals who enjoy customer service, sales support, and working with the latest vehicle technology. No automotive experience required—we provide a full paid training program to set you up for success.
What We Offer
Competitive pay structure (experience welcomed but not required)
Paid training program with ongoing career development
Medical, dental, and vision insurance
401(k) / retirement plan
Paid time off and holiday pay
Employee discounts on vehicles, service, and parts
Opportunities for advancement across multiple dealership locations
Supportive, team-focused work environment
Position Overview
As an Automotive Product Specialist, you play a key role in the customer experience. You will guide shoppers through vehicle features, help them explore our inventory, and support the sales team throughout the buying process. This role is perfect for someone who wants to start a career in automotive sales, enjoys working with people, and thrives in a fast-paced retail environment.
Key Responsibilities
Welcome customers to the dealership and assist with vehicle selection based on needs, lifestyle, and budget
Conduct professional vehicle walkarounds, explaining features, options, and benefits
Demonstrate new and pre-owned models, including technology, safety systems, performance features, and trim differences
Lead and supervise test drives while ensuring a positive, safe experience
Maintain strong working knowledge of dealership inventory, promotions, and manufacturer incentives
Log customer information and follow-up activity in the CRM system
Provide sales support by transitioning customers to a Sales Consultant or Manager for pricing and purchase steps
Stay up to date on product training, new model releases, and automotive industry trends
Maintain a clean, organized showroom and professional appearance at all times
Qualifications
Strong communication and customer service skills
Friendly, energetic, and team-oriented
Professional appearance and demeanor
Ability to learn and explain automotive technology and features
Comfortable being active on your feet throughout the day
Valid driver’s license with acceptable driving record
Weekend availability (standard for retail dealership operations)
Customer service, retail, hospitality, or previous sales experience (preferred)
We maintain a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.