Junior Sales Support Associate

Job Overview
We are seeking a highly organized, detail-oriented Jr. Sales Support Associate to support complex order entry and processing across multiple client workflows. This role requires someone who can effectively multitask across different systems, allocate time strategically across competing priorities, and maintain an exceptional level of accuracy in all data entry and order management tasks. The ideal candidate takes pride in precision, thrives in a fast-paced environment, and understands that even small errors can have a significant downstream impact on client relationships and fulfillment. This person is proactive, reliable, and capable of managing a high volume of work without sacrificing quality.

Key Responsibilities

• Support order entry and processing activities, ensuring all orders are processed accurately, completely, and on time.
• Enter, customize, and release orders through various customer portals and internal systems, adhering to each client's specific formatting, routing, and data requirements
• Retrieve, process, and track incoming orders across multiple platforms, validating data integrity at each step before submission
• Apply account-specific customizations — including labeling preferences, PO formatting, shipping instructions, and product configurations — consistently and accurately
• Perform thorough quality checks on all entered data, cross-referencing source documents to catch and correct discrepancies before they reach fulfillment
• Communicate with internal teams and external partners in a timely, professional manner to clarify order details, confirm specifications, and escalate issues as needed
• Monitor and respond to a high volume of emails with urgency and professionalism, triaging requests to ensure nothing is missed or delayed
• Maintain accurate records and ensure strong data integrity across all systems, with a high standard for completeness and consistency
• Identify and escalate discrepancies, errors, or delays, supporting resolution in partnership with senior team members
• Manage multiple priorities across daily tasks and workflows, adjusting quickly as volume and deadlines shift throughout the day
• Adapt to evolving client requirements and system updates, following updated processes and documentation

Qualifications and Skills

• Basic to intermediate proficiency in Microsoft Excel required; advanced skills (VLOOKUP, data validation, pivot tables) are a plus
• Demonstrated ability to perform high-volume, high-accuracy data entry with exceptional attention to detail
• Strong ability to follow detailed processes and apply different requirements across multiple workflows
• Strong organizational and time management skills with the ability to prioritize tasks in a fast-paced, deadline-driven environment
• Ability to maintain focus and accuracy during repetitive tasks and under pressure
• Effective written and verbal communication skills — clear, concise, and professional
• Ability to work independently as proficiency is developed, while collaborating effectively with internal teams
• Comfortable learning and navigating multiple systems and client-specific portals
• A proactive problem-solver who takes initiative and seeks guidance when needed

Position Overview

This is an entry-level role designed to build foundational skills in sales support and order management. The Jr. Sales Support Associate supports multiple workflows, ensuring accuracy across systems while learning to manage increasing complexity over time. Success in this role requires attention to detail, personal accountability, and the ability to stay organized and focused while handling a high volume of tasks in a fast-moving environment.

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $24