Junior Inside Sales Associate - Brea, CA

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M in inventory, and the power of 2,000 dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Walters Wholesale Electric Company, An affiliate of USESI, is seeking a highly motivated individual with strong electrical skills to join our Energy Management Division.

Location: Brea, CA - Hybrid

Overview:

This division supports comprehensive energy solutions for contractors and ESCOs, with a focus on electrical systems, lighting, and solar technologies. The Junior Inside Salesperson will support customer interactions, process orders, and assist the inside and outside sales teams. While electrical product knowledge is helpful, it is not required - what matters most is a strong foundation in sales, excellent customer communication skills, and the ability to manage the sales process effectively. Technical training will be provided, including opportunities to learn about electrical and energy-related products over time.

Key Responsibilities

• Process telephone and email orders by providing pricing, delivery information, and payment terms.

• Assist customers by offering basic product information and identifying when to pause and gather additional details from senior staff or specialty departments.

• Support outside sales by prioritizing and processing urgent customer requests.

• Collaborate with senior inside sales and specialty teams for technical product specification, pricing, and project support.

• Build and maintain positive relationships with customers, contractors, and partners, ensuring professional and timely communication.

• Manage quotes, follow up on open orders, and maintain accurate documentation.

• Participate in product and system training to develop working knowledge of electrical, lighting, and solar items.

• Look for opportunities to improve customer service and internal processes as skills grow.

• Maintain accurate sales queues, quotes, and other required records.

• Perform additional responsibilities as assigned after completing initial training.

Qualifications and Skills

• Minimum 2 years of sales experience, preferably in inside sales or customer-facing roles.

• Strong understanding of the sales process, including customer needs assessment, quoting, and follow-up.

• Electrical or industry experience is helpful but not required - training will be provided.

• High school diploma required; additional education or coursework related to sales, business, or technical fields is strongly preferred.

• Familiarity with ERP systems such as Solar (Eclipse) or similar platforms is strongly preferred.

• Strong communication skills with the ability to assist customers professionally and clearly.

• Comfortable learning new products, vendor systems, and internal software tools.

• Strong problem-solving skills, with the ability to work independently, collaborate effectively, and ask for support when needed.

• Ability to prioritize tasks, meet deadlines, and work well under pressure with accuracy and attention to detail.

• Dependable, punctual, positive team player focused on customer satisfaction.

• Ability to lift and carry materials up to 25 lbs regularly.

Benefits:

At Walters, we believe that our benefits should make a difference-to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Health insurance (medical/dental/vision)
• TeleMedicine
• Company Paid Life Insurance & AD&D insurance
• 401(k) Retirement Plan with company contribution
• Paid Holidays
• Personal Leave Time (vacation and sick leave)
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of voluntary benefits including identity theft
• Product discounts

If you are unable to complete the online application due to a disability, contact the Walters Recruiting Team to ask for an accommodation or an alternative application process.

Walters is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member, age, disability, sexual and gender orientation, genetic information or any other legally protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Walters' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.