What are the responsibilities and job description for the Collections Specialist position at Leeds Professional Resources?
A nationally recognized professional services organization is seeking a Collections Specialist to join its Revenue Management team. The ideal candidate thrives in a deadline-driven environment, takes initiative, and is comfortable interacting with professionals at all levels while managing accounts receivable and collections activities.
Position Summary
The Collections Specialist will support the accounts receivable and collections process by partnering with internal stakeholders and clients to resolve outstanding balances, research payment issues, monitor aging reports, and support overall revenue management operations. This role requires strong follow-up skills, professionalism, discretion, and the ability to manage multiple priorities effectively.
Responsibilities
- Manage daily collections activities and monitor outstanding accounts receivable balances
- Partner with internal stakeholders to review aging reports and determine collection strategies
- Prepare and maintain collections and accounts receivable reporting
- Research and reconcile account discrepancies and payment issues
- Contact clients regarding outstanding balances and payment status
- Investigate and resolve short payments, rejected invoices, and payment disputes
- Maintain accurate account documentation and records
- Communicate account status updates and collection activity to management as needed
- Support special projects and additional revenue management initiatives
Skills & Competencies
- Strong communication, negotiation, and analytical skills
- Excellent organizational and time management abilities
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and follow-through
- Ability to work independently and collaboratively
- Professional demeanor with strong client service skills
- Ability to maintain confidentiality and exercise sound judgment
Education & Experience
- Minimum 3 years of collections or accounts receivable experience required
- Experience within professional services environments preferred (legal, accounting, consulting, healthcare, insurance, etc.)
- Bachelor’s degree in Accounting, Finance, Business, or related field preferred
Technology
- Experience with ERP systems, accounting software, and e-billing platforms preferred
- Strong Excel skills required
This opportunity offers competitive compensation, strong benefits, and the chance to work in a collaborative, fast-paced environment.
Apply today to learn more.