What are the responsibilities and job description for the E911 Dispatcher position at Lee County Communications?
Responsibilities, skills:
- Process and dispatch emergency and non-emergency calls
- Maintain logs for all responding units through a computer aided dispatch system
- Run information through NCIC (National Criminal Information Center) computer as requested by law enforcement
- Use a computer based mapping system to guide responders and locate callers who cannot provide location information.
- Many of these tasks will be performed simultaneously. The applicant will need the ability to develop multi-tasking skills that will often influence the outcome of life or death situations. This job does have a rather demanding schedule with some mandatory overtime. The shifts are 12 hours, 6a-6p and 6p-6a, rotating days and nights every 2 months, with on-call requirements after skills are developed. After hiring there will be on-the-job training as well as several certification courses provided. Those include but are not limited to 40-hour basic telecommunicator, CPR/AED, Emergency Medical Dispatch, Emergency Fire Dispatch, Emergency Police Dispatch and NCIC certification.
Experience:
Emergency dispatch or public safety experience is preferred but not required.
Requirements:
High school diploma or GED equivalent. Applicant must pass a pre-employment skills test, pass a thorough background check that includes a criminal history check through the NCIC database, and pass a drug screen.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17